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Kelly McNichol
Kelly McNichol
Service Manager
Genesis of Englewood powered by Benzel-Busch
25 Grand Ave
Englewood, NJ 07631
247 Reviews
Languages Spoken
English
247 Reviews
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247 Reviews of Kelly McNichol
January 13, 2026
I recently had an appointment with the service department for routine maintenance on my Genesis GV80 Coupe. The representatives from valet to intake were all courteous and professional. The waiting environ for routine maintenance on my Genesis GV80 Coupe. The representatives from valet to intake were all courteous and professional. The waiting environment was comfortable and more importantly my wait was shorter than anticipated. Kudos all around! More
by pluckwild
Verified CustomerOther Employees Tagged: John Skopetos, Edward Mrozik Jr.
January 10, 2026
My car was in for a repair. My service advisor. John was very helpful and kept communication. I felt the work was done thoroughly and within a reasonable timeframe. I was a litt My service advisor. John was very helpful and kept communication. I felt the work was done thoroughly and within a reasonable timeframe. I was a little surprised at the fact that every part needed to be ordered. More
by LDW19A
Other Employees Tagged: John Skopetos, Edward Mrozik Jr.
January 06, 2026
Ed is a pleasure to work with, but my issue wasn't resolved as I thought it would be. resolved as I thought it would be. More
by lgw7767
Other Employees Tagged: Edward Mrozik Jr. , Ed is my service contact. He's great.
December 31, 2025
Car wasn't fully ready on 7/18/25 ,some discoloration on top of dashboard, waiting for information about my claim, waiting 3days to hear from service manager about my claim. top of dashboard, waiting for information about my claim, waiting 3days to hear from service manager about my claim. More
by JFD0268
December 29, 2025
My experience was pleasant and the service department was communicative and efficient. The staff was courteous and accommodating. . communicative and efficient. The staff was courteous and accommodating. . More
by DML488
Other Employees Tagged: John Skopetos, Edward Mrozik Jr.
December 26, 2025
Very professional and thorough. They work as a team and really pay attention to detail. They work as a team and really pay attention to detail. More
by DAN@GLOBALFOODTRADING.COM
Other Employees Tagged: John Skopetos, Edward Mrozik Jr.
December 23, 2025
Edward Was fantastic! Incredibly helpful and knowledgeable. Very pleasant and smooth service experience. Was able to get loaner car. Incredibly helpful and knowledgeable. Very pleasant and smooth service experience. Was able to get loaner car. More
by WANGBOWEN0430
Other Employees Tagged: John Skopetos, Edward Mrozik Jr.
December 20, 2025
Literally so professional and amazing! !!!!!! The gentleman that helped me was amazing and was seriously so nice!!! !!!!!! The gentleman that helped me was amazing and was seriously so nice!!! More
by ALICIAMAEHOLLOWAY
Other Employees Tagged: Michael Hill, John Skopetos, Rich Knudsen, Edward Mrozik Jr.
December 12, 2025
Best people and service. Couldn’t have been more helpful and kind and responsive. Highly recommend! Couldn’t have been more helpful and kind and responsive. Highly recommend! More
by BERMANJOANNE0
Other Employees Tagged: John Skopetos, Edward Mrozik Jr.
December 08, 2025
This dealership is a pleasure to work with. The staff is consistently courteous, making every interaction pleasant. They handle all matters with remarkable speed and efficiency. Furthermore, th The staff is consistently courteous, making every interaction pleasant. They handle all matters with remarkable speed and efficiency. Furthermore, their thoroughness ensures that every detail is attended to. I appreciate their commitment to providing such a high level of service. More
by BWATER72
Other Employees Tagged: John Skopetos, Edward Mrozik Jr. , David Steinburg
