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Kelly McNichol
Kelly McNichol at Genesis of Englewood powered by Benzel-Busch

Kelly McNichol | Page 28

Service Manager

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

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4.7
279 Reviews

Languages Spoken

English English

4.7

279 Reviews

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279 Reviews of Kelly McNichol

April 25, 2024

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Employee Rating

They communicated well. Every single step of the way. I didnt feel as if i was annoying them when talking to them - something that other local genesis dealers made me feel a More

by APNDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristopher Almanzar, Neysha Ortiz

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May 06, 2024

Genesis of Englewood powered by Benzel-Busch responded

We're truly grateful for your kind words and thrilled to hear about your positive experience with us! Communication is key, and we're delighted that you felt well-informed and supported every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

April 24, 2024

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Employee Rating

Chris was very courteous and the whole team was very efficient. The concierge service promptly greeted me upon arrival, and the video made by the mechanic was very helpful. More

by willow1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristopher Almanzar, Neysha Ortiz

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May 06, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Chris and our team provided you with courteous service and made your visit efficient. Warm Regards, Michael Hill mhill@benzelbusch.com

April 20, 2024

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Employee Rating

Excellent service, very professional and friendly. Make you feel at home. Highly recommended. Type of great employees More

by santanahhg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hill , Cristopher Almanzar, Neysha Ortiz

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Apr 22, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us and that our team provided you with professional and friendly service. Creating a welcoming atmosphere where our customers feel at home is important to us, and we're glad we could achieve that during your visit. Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

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Employee Rating

It was one of the most easiest servicing appointments. I have owned cars different cars but I am blown away by Genesis concierge service More

by jinay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristopher Almanzar, Neysha Ortiz

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Apr 22, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that your servicing appointment with us was one of the easiest you've ever had. Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

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Employee Rating

Profesional cordialy service, thankyou. Swift service. Technika level high knowlige and suppprtfor check up techniczna and financial. More

by WALERIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristopher Almanzar, Neysha Ortiz

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Apr 22, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words and positive feedback! Warm Regards, Michael Hill mhill@benzelbusch.com

April 10, 2024

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Employee Rating

Amazing location, beautiful showroom. Definately will return to get my vehicle serviced there. Great staff More

by rite one mpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristopher Almanzar, Neysha Ortiz

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Apr 17, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're thrilled to hear that you enjoyed your experience at our location and found our showroom beautiful. We're honored to have the opportunity to serve you, and we look forward to welcoming you back for your vehicle service needs. Warm Regards, Michael Hill mhill@benzelbusch.com

April 07, 2024

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Employee Rating

great service, good communication. they send you video, text message and also follow up with phone calls. overall excellent service from my end and experience with them. More

by RELIANCENYGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristopher Almanzar, Neysha Ortiz

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Apr 09, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us! We're thrilled to hear that you had a great service experience and found our communication methods to be effective. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to help and are committed to providing you with excellent service every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

April 04, 2024

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Employee Rating

Knowledgeable, cordial and professional. An awesome service experience delivered by an extraordinary team. There was nothing more I could have asked for. More

by DALORO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristopher Almanzar, Neysha Ortiz

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Apr 09, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words and for sharing your wonderful experience with us! We're thrilled to hear that our team provided you with knowledgeable, cordial, and professional service. Warm Regards, Michael Hill mhill@benzelbusch.com

April 04, 2024

Dealership Rating
Employee Rating

It was great service and great people. Having loaner car was so convenient and service got done perfect. More

by NAYEON624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hill , Cristopher Almanzar, Neysha Ortiz

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Apr 09, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your positive experience with us! We're delighted to hear that you received great service from our team and found our staff to be excellent. We understand the importance of convenience when it comes to servicing your vehicle, and we're glad that providing a loaner car made your experience more seamless. Warm Regards, Michael Hill mhill@benzelbusch.com

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