Kelly Murray
Kelly Murray at Lia Toyota of Wilbraham

Kelly Murray

Service Advisor

Lia Toyota of Wilbraham

2145 Boston Rd
Wilbraham, MA 01095

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6 Reviews
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6 Reviews

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6 Reviews of Kelly Murray

April 30, 2025

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I had an appointment at 10:00AM today for simple oil change, after 2 hours I checked with the service advisor and been told that it wouldn’t be any longer and half and hour later I checked with them aga More

by Onder Akyay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nicole Bourassa

Apr 30, 2025

Lia Toyota of Wilbraham responded

I appreciate you speaking with me about the concerns you have. We do look forward to making this right at your next visit, and in the meantime if there's anything else we can do for you, please don't hesitate to reach me. Thanks again for your feedback. Kelly Murray Assistant Service Manager Lia Toyota Wilbraham kking@liacars.com

June 13, 2024

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Everything was great everyone was just friendly and happy. Kelly Murray was really excellent and very happy More

by Martangl4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Lia Toyota of Wilbraham responded

Thank you for telling us the highlights of your service visit with Kelly! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

June 03, 2024

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Service always makes sure my car is in tip top shape. . The staff in the service department are top notch... More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Ramos, David Greenlaw

Jun 09, 2024

Lia Toyota of Wilbraham responded

Richard, thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 16, 2024

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Kelly Murray in Service and Mike Kaplan in Sales are both excellent people to work with. Very happy with my experiences at LIA Toyota of Wilbraham so far. More

by Joe C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kaplan

May 16, 2024

Lia Toyota of Wilbraham responded

Thank you for your positive review, Joe! We sincerely appreciate your assessment of Kelly and Mike, and we hope that you'll think of us the next time you have any automotive or Toyota needs. Safe travels until we meet again!

March 29, 2024

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Very impressed with the Customer Service, prompt attention and technical knowledge of my Dealer, Mark Poirier of LIA Toyota. All the staff was very friendly and complete all the necessary tasks of More

by robertmadden3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Poirier, Pedro Colon-Vega , Rick in Finance was very helpful and provided all the options needed to make a decision on new car purchase

Apr 01, 2024

Lia Toyota of Wilbraham responded

Thanks for taking a moment to give us the highlights of your dealership experience with Mark! We're delighted he was committed to your complete satisfaction. Congrats on the new Toyota! Best wishes for pleasant travels in your future, from the whole team at Lia Toyota!

January 12, 2024

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I Highly recommend David Benitez as salesman very knowledgeable and very helpful with the whole process of buying a car., Richard Greenaway very helpful through the whole finance process. Riley Camp More

by frankroda38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Lia Toyota of Wilbraham responded

Frank, we're so pleased you enjoyed a pleasant dealership experience guided by David, Richard, and Riley. Thank you for taking the time to share the highlights. We wish you all the best in your future travels, from the entire team at Lia Toyota!

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