Kelmardo Falconer
Kelmardo Falconer at Kia of Port Charlotte

Kelmardo Falconer

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.6
40 Reviews
4.6

40 Reviews

Write a Review

40 Reviews of Kelmardo Falconer

March 15, 2026

Dealership Rating
Employee Rating

Everyone from sales to service is great. Best cars are Kia’s. Thank you. The best. More

by siestababe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2026

Kia of Port Charlotte responded

Getting feedback like this brightens our day. We’re thrilled you had a positive experience with our sales and service teams. It’s great to know your Kia Sorento is running smoothly after its recent service.

March 08, 2026

Dealership Rating
Employee Rating

It’s so stressful when you can’t get anyone to help you over the phone being on hold for 40 mins or more being transferred to so many people (more 5) each time explaining your issues and can’t get help. Co More

by ISTINEVILLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 12, 2026

Kia of Port Charlotte responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 12, 2026

Kia of Port Charlotte responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 08, 2026

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Employee Rating

really great service, worked efficiently with timing and scheduling. no long wait time. thank you. More

by hannamarie002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2026

Kia of Port Charlotte responded

Thank you for highlighting the smooth scheduling and minimal wait during your Kia Forte service. We’re glad our team could work efficiently with your timing. We look forward to serving you again.

March 04, 2026

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Employee Rating

Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for. More

by pariswilliams2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Kia of Port Charlotte responded

Thank you for highlighting our team’s clear communication during your Mercedes-Benz C-Class service. We’re glad we could walk you through every detail so you felt confident in what you’re paying for. We look forward to assisting you at your next visit.

February 21, 2026

Dealership Rating
Employee Rating

Always nice to sit and wait for my vehicle service Great people to take care of our needs More

by 1459debi@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Kelmardo Falconer

Feb 21, 2026

Kia of Port Charlotte responded

We’re glad our comfortable waiting area and attentive service team met your needs while servicing your Kia Telluride. Kelmardo and our team appreciate your positive feedback.

February 04, 2026

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Employee Rating

Chris was my service guy and he was outstandin. He was busy when I came to pick up my vehicle but kelmardo jumped right in and got me in and out. Chris did come out before I left to go over what th More

by dgaluski24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Harlan

Feb 04, 2026

Kia of Port Charlotte responded

Thank you for sharing your experience with us. We’re pleased that Kelmardo was able to assist you efficiently at pickup and that our team took the time to explain the work completed on your Nissan Rogue Sport before you left. We appreciate your five-star rating and look forward to serving you again.

February 03, 2026

Dealership Rating
Employee Rating

Kelmardo is great and very helpful. We got all checks, tire rotation, and oil change done in a reasonable time. I love that we get a video going over the mechanic’s report. More

by hmhbro3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Kia of Port Charlotte responded

We’re glad Kelmardo could assist with your Kia Sorento checks, tire rotation, and oil change in a timely manner. It’s great the video explanation of the mechanic’s report was helpful; we’ll share your feedback with Kelmardo.

February 01, 2026

Dealership Rating
Employee Rating

My experience was Awesome! !!!!!!!!!!!!!!!!!!!! Kelmardo was thoughtful and conscientious.... I left knowing just what needed work in the near future... Thank you ?? More

by iseetreesofgreen200
Recommend Dealer
Yes

Other Employees Tagged: Kelmardo Falconer

Feb 02, 2026

Kia of Port Charlotte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 01, 2026

Dealership Rating
Employee Rating

My experience was Awesome! !!!!!!!!!!!!!!!!!!!! Kelmardo was thoughtful and conscientious.... I left knowing just what needed work in the near future... Thank you ?? More

by iseetreesofgreen200
Recommend Dealer
Yes

Other Employees Tagged: Kelmardo Falconer

Feb 02, 2026

Kia of Port Charlotte responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kia of Port Charlotte. We look forward to having you as one of our valued customers for many more years to come!

January 30, 2026

Dealership Rating
Employee Rating

Always have a good experience. Very friendly. Comfortable seating and a coffee while you wait. More

by ljatla
Recommend Dealer
Yes

Other Employees Tagged: Kelmardo Falconer

Jan 30, 2026

Kia of Port Charlotte responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kia of Port Charlotte. We look forward to having you as one of our valued customers for many more years to come!

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