Chris was my service guy and he was outstandin.
He was busy when I came to pick up my vehicle but kelmardo jumped right in and got me in and out. Chris did come out before I left to go over what th
He was busy when I came to pick up my vehicle but kelmardo jumped right in and got me in and out. Chris did come out before I left to go over what they did.
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by dgaluski24
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Christopher Harlan
Feb 04, 2026 -
Kia of Port Charlotte responded
Thank you for sharing your experience with us. We’re pleased that Kelmardo was able to assist you efficiently at pickup and that our team took the time to explain the work completed on your Nissan Rogue Sport before you left. We appreciate your five-star rating and look forward to serving you again.
Kelmardo is great and very helpful.
We got all checks, tire rotation, and oil change done in a reasonable time. I love that we get a video going over the mechanic’s report.
We got all checks, tire rotation, and oil change done in a reasonable time. I love that we get a video going over the mechanic’s report.
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by hmhbro3
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2026 -
Kia of Port Charlotte responded
We’re glad Kelmardo could assist with your Kia Sorento checks, tire rotation, and oil change in a timely manner. It’s great the video explanation of the mechanic’s report was helpful; we’ll share your feedback with Kelmardo.
Kelmardo helped us and he is excellent!
We were able to get several things accomplished, i.e. a 24,000 mile check, an oil change, tire rotation, within a reasonable amount of time.
I real
We were able to get several things accomplished, i.e. a 24,000 mile check, an oil change, tire rotation, within a reasonable amount of time.
I really love that. I am able to get a video with the mechanic looking over the vehicle and letting us know how things look.
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by hmhbro3
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2026 -
Kia of Port Charlotte responded
It’s great to hear Kelmardo guided you smoothly through your Kia’s 24,000-mile check, oil change, and tire rotation. We’re pleased the video inspection helped you feel informed about your vehicle’s condition. Thank you for sharing your feedback and we look forward to assisting you again.
My experience was Awesome!
!!!!!!!!!!!!!!!!!!!! Kelmardo was thoughtful and conscientious.... I left knowing just what needed work in the near future... Thank you ??
!!!!!!!!!!!!!!!!!!!! Kelmardo was thoughtful and conscientious.... I left knowing just what needed work in the near future... Thank you ??
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by iseetreesofgreen200
Verified Customer
Verified Customer
Other Employees Tagged:
Kelmardo Falconer
Feb 02, 2026 -
Kia of Port Charlotte responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kia of Port Charlotte. We look forward to having you as one of our valued customers for many more years to come!
My experience was Awesome!
!!!!!!!!!!!!!!!!!!!! Kelmardo was thoughtful and conscientious.... I left knowing just what needed work in the near future... Thank you ??
!!!!!!!!!!!!!!!!!!!! Kelmardo was thoughtful and conscientious.... I left knowing just what needed work in the near future... Thank you ??
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by iseetreesofgreen200
Verified Customer
Verified Customer
Other Employees Tagged:
Kelmardo Falconer
Feb 02, 2026 -
Kia of Port Charlotte responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Always have a good experience.
Very friendly. Comfortable seating and a coffee while you wait.
Very friendly. Comfortable seating and a coffee while you wait.
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by ljatla
Verified Customer
Verified Customer
Other Employees Tagged:
Kelmardo Falconer
Jan 30, 2026 -
Kia of Port Charlotte responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kia of Port Charlotte. We look forward to having you as one of our valued customers for many more years to come!
Didn’t deal with him, but Rachel Wardman was awesome in
helping us at the Kia dealership. She has helped us in so many ways of purchasing our car.
helping us at the Kia dealership. She has helped us in so many ways of purchasing our car.
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by GLFNUT24
Verified Customer
Verified Customer
Jan 23, 2026 -
Kia of Port Charlotte responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Left car in the am, never heard anything except received
some photos. Went to pick up at 5 and nothing had been done. Computer system never sent anything for approval and no one called. Wasted the whole day
some photos. Went to pick up at 5 and nothing had been done. Computer system never sent anything for approval and no one called. Wasted the whole day for no result.
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by Jinnocenti42
Verified Customer
Verified Customer
Other Employees Tagged:
Kelmardo Falconer
Jan 24, 2026 -
Kia of Port Charlotte responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
5. Always good! Kelmardo is awesome! Staff is always
accommodating to the needs of the customer.
accommodating to the needs of the customer.
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by pbrmorbid666
Verified Customer
Verified Customer
Other Employees Tagged:
Kelmardo Falconer
Jan 21, 2026 -
Kia of Port Charlotte responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kia of Port Charlotte.
Kia of PC made it easy, had my car in and out of service
in no time, got a transparent video of all the recommended products my vehicle needs, had a pleasant experience thank you guys
in no time, got a transparent video of all the recommended products my vehicle needs, had a pleasant experience thank you guys
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by Donny Mann
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2026 -
Kia of Port Charlotte responded
Thanks for sharing about your experience with Kia of Port Charlotte. We appreciate your business and hope to see you again soon!
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