Kelsey Garland
Kelsey Garland at Classic Buick GMC

Kelsey Garland

Service Advisor

Classic Buick GMC

16835 Katy Fwy
Houston, TX 77094

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Kelsey Garland

January 23, 2026

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Employee Rating

My service advisor, Kelsey, was professional and courteous. She kept me updated on progress and when I could expect to pick up. The service techs did a good job and I got my truck back as I left i More

by ewells006
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Recommend Dealer
Yes

November 26, 2025

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Friendly Professional always on time. Highly recommend this excellent service department to any Buick owner More

by georgiannmiller
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Recommend Dealer
Yes
Jan 02, 2026

Classic Buick GMC responded

Thank you for your great review! We look forward to assisting you in the future

October 06, 2025

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Marilyn, the service advisor was wonderful. She brought me my vehicle when the porter was not available. She accommodated me considerably. More

by minniesavior
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Recommend Dealer
Yes

October 04, 2025

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The service & attention I received was excellent. I would definitely buy my next vehicle again from them. More

by hotshot472
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Recommend Dealer
Yes

October 02, 2025

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I was happy appointments were available day of on a Saturday. My car was ready by Tuesday and my issue was fixed. More

by awooten105
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Recommend Dealer
Yes

August 29, 2025

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The service provided to me was excellent! I was informed throughout the entire process and the turn around time was very quick! I will continue to see Kelsey @ Classic Buick GMC Service. More

by kelseyagarland0501
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Recommend Dealer
Yes

August 19, 2025

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My service rep is great, and super pleased with the GM. The service was 2.5 hrs as quoted, and they were able to accommodate me with a quiet area where I could work during that time. Thanks to the Classic More

by Gadget1969
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Recommend Dealer
Yes

Other Employees Tagged: Joel Rogers

August 17, 2025

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My service experience regarding the dealership inspection for a possible recall was very quick and easy. I was kept updated by phone throughout the process. More

by Mark.Heitkamp
Recommend Dealer
Yes

August 01, 2025

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Employee Rating

The service department takes the time to understand and repair the issues with the vehicle. The service advisors seem to care that you the customer are taken care of to the best of their ability. More

by Lhoehman
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Recommend Dealer
Yes

July 10, 2025

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Brian service manager, best customer service. I have ever received thanks for everything service department one of the best More

by Giancarlo Abaunza
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Recommend Dealer
Yes
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