Kelvin Brito
Kelvin Brito at Danbury Kia

Kelvin Brito | Page 50

Service Coordinator

Danbury Kia

100A Federal Rd
Danbury, CT 06810

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5.0
619 Reviews
5.0

619 Reviews

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619 Reviews of Kelvin Brito

November 15, 2020

Dealership Rating
Employee Rating

Very knowledgeable staff, friendly and courteous Waiting are clean and social distance applied. The area was very clean Free wifi and snacks was also provided More

by Sheilagutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindy Dieckmann, Karly Gallagher, Abby Swartz

Nov 23, 2020

Danbury Kia responded

Thank you for choosing to service with us, Sheila!

November 14, 2020

Dealership Rating
Employee Rating

Service desk was helpful and really a nice person. Took care of ithe paper work and service and called me when the car was ready for pick up. Excellent service call. thank you Jim More

by JimEaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Danbury Kia responded

Thank you for your feedback, and thank you for your business!!

November 07, 2020

Dealership Rating
Employee Rating

Service was very good and didn’t take long for oil change. Service guy was very nice and pleasant. Girl in service was very rude More

by Mruff101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2020

Danbury Kia responded

Thank you. If you'd like to tell us a little more about your experience, you can reach us at CustomerService@DanburyAuto.com.

November 02, 2020

Dealership Rating
Employee Rating

I always get kind and prompt service here. I wait with my car and it's always quick and well explained to me as the work gets done. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2020

Danbury Kia responded

Thank you! It's our pleasure to serve you!!

October 31, 2020

Dealership Rating
Employee Rating

Great experience with Kelvin and others I came in contact with. Had a loaner car so easy to get to work and back had oil change and they investigated a noise. More

by Ddradsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2020

Danbury Kia responded

Thank you for choosing to service with us!

October 30, 2020

Dealership Rating
Employee Rating

Very helpful and accommodating advised me truthfully regarding a nonessential part that is not really feasible to fix at this time but were willing to research to fix if i decided to. More

by Kim
Recommend Dealer
Yes

Other Employees Tagged: Abby Swartz

Nov 02, 2020

Danbury Kia responded

Some things can can wait. Thank you for choosing to service with us!

October 28, 2020

Dealership Rating
Employee Rating

I’ve been using KIA for the past 5 years, they’re always super helpful. Especially in the service department! Kelvin and Abby are the best and offer excellent customer service. More

by emma.improta
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abby Swartz

Oct 28, 2020

Danbury Kia responded

Thank you for trusting us with your vehicle, Emma! It's our pleasure to serve you!!

October 28, 2020

Dealership Rating
Employee Rating

A breeze as always. Thank you for Your help. Always do simple to drop off for service. Kelvin let’s me know when o can catch a ride back and I’m all set. More

by skb102182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2020

Danbury Kia responded

We appreciate your using our Drop Off service!! Thanks for acknowledging Kelvin!!

October 27, 2020

Dealership Rating
Employee Rating

Sales people are meh, but the service department and the auto mechanic Kelvin are pretty good at explaining to me any issues with my car. He usually calls me directly so that's nice and personable. More

by Moran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2020

Danbury Kia responded

Thanks for your feedback! We're glad Kelvin is taking care of things. If you have any suggestions to get our sales team from, "meh," to, "wow," feel free to drop us a line at CustomerService@DanburyAuto.com.

October 24, 2020

Dealership Rating
Employee Rating

Very fast and friendly customer service. I arrived late and still had me out before an hour. They accompanied me to my car and gave car clean and new. More

by Tonytigre97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindy Dieckmann, Ashley Fowler, Abby Swartz

Oct 28, 2020

Danbury Kia responded

Thank you for your feedback! We're glad you were pleased with our service!!

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