Kelvin Do | Page 14

Mercedes Benz of Atlantic City never fails to impress. Quality service in a timely manner. Quality service in a timely manner. More

by ASAMUELS55 Verified Customer Verified Customer

Report | Print

Everything went well I always have a good result when it’s all done yes it’s all done yes More

by SWEETLGLOSS Verified Customer Verified Customer

Report | Print

Kelvin and tech’s helped me get back on the road, without hesitation. It was the weekend after thanksgiving and I couldn’t have asked for better service hesitation. It was the weekend after thanksgiving and I couldn’t have asked for better service More

by patrick332 Verified Customer Verified Customer

Report | Print

Kelvin Do is always pleasant and easy to deal with. Very helpful and knowledgeable about the workings of the Mercedes Benz. Goes out of his way to help. I find everyone that I have dealt with very nice Very helpful and knowledgeable about the workings of the Mercedes Benz. Goes out of his way to help. I find everyone that I have dealt with very nice. More

by TCOBRACONVERT Verified Customer Verified Customer

Report | Print

My service experience with the dealership is 5 sstar. However, that is where the stars end. I have to call Sales to get to speak with someone in Service because the phone is rarely answered and msgs le However, that is where the stars end. I have to call Sales to get to speak with someone in Service because the phone is rarely answered and msgs left are never returned. I wanted to purchase an extended maintenance dept and place several calls and NEVER received a call back until I finally called Sales, who always answers, and the manager put me in touch with Windy who was excellent. I do not recall the Sales Manager's name but he was extremely helpful and professional. I had some damage done, minor, while the car was in the shop. I called my service rep Kevin who is definitely 5 stars, told him about the damage and was expecting a call from his manager. The call NEVER came. I called to follow up and Kevin scheduled me for service to replace the damaged running board. The Manager Never called to apologize for the damage to my car. That is very poor service. So if you need service they do a great job if you can get someone on the phone. The finance manager never returns call. Even when you want to spend money in the dealership. NEVER EVER calls back! They have nice inventory and Sales will always be available. Service will be available but getting to service via phone is near impossible. More

by REBKOV7 Verified Customer Verified Customer

Report | Print

Everyone is very nice. Kelvin is awesome! I used their loaner cars my last 2 service appointments. It was very convenient! i highly recommended this dealership. Kelvin is awesome! I used their loaner cars my last 2 service appointments. It was very convenient! i highly recommended this dealership. More

by LEEANN1 Verified Customer Verified Customer

Report | Print

Kevin was respectful and explained the maintenance and cost done to me. Arranged for a rental as part needed was ordered. cost done to me. Arranged for a rental as part needed was ordered. More

by PAEIGBE Verified Customer Verified Customer

Report | Print

Exceptional! From the first step to the last! Exceptional! I just had one of the worst experiences at Lester Glenn GMC in Tom’s River. I wish Mercedes had a picku From the first step to the last! Exceptional! I just had one of the worst experiences at Lester Glenn GMC in Tom’s River. I wish Mercedes had a pickup truck. More

by deana2 Verified Customer Verified Customer

Report | Print

Kelvin has been wonderful to work with, the best I've worked with so far at the dealership. He is very professional and caring. worked with so far at the dealership. He is very professional and caring. More

by KY Verified Customer Verified Customer

Report | Print

Awesome from start to finish on the repair needed . But most of all customer service But most of all customer service More

by ROSEANN.DELEO Verified Customer Verified Customer

Report | Print