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Kemar Campbell
Kemar Campbell at Executive Nissan

Kemar Campbell

Service Advisor

Executive Nissan

900 Universal Dr N
North Haven, CT 06473

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Kemar Campbell

June 25, 2025

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Employee Rating

Was quoted almost $100 to install a $7 part found easily on Amazon. Was quoted over $500 over what a mechanic that was highly rated on Facebook charged me to fix an issue. I have bought 5 cars from this dea More

by markovsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 29, 2025

Executive Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out.

June 13, 2025

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Employee Rating

Great no troubles fixed everything gave me a loaner at no cost great dealership will buy all my cars in the future from executive jeep More

by TODDKRUSE0
Recommend Dealer
Yes

Other Employees Tagged: KEMAR CAMPBELL

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Jun 13, 2025

Executive Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

June 12, 2025

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Employee Rating

Charged me close to $700 to replace an oil pan. 12 bolts and a gasket. When I asked what the hourly rate was, nobody would tell me. Definitely got ripped off. More

by ROSSELJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Meyer, Alberto Benot, Tyler Leopizzo

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Jun 13, 2025

Executive Nissan responded

John, thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind, we'd love to address your concerns in detail by speaking directly with you.

May 25, 2025

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Great experience ! Although i paid a lot I’m not mad at the service. The workers seem to care about me and my vehicle. More

by MALIKKA_RAWLS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 25, 2025

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

May 14, 2025

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Called but could not reach an actual person in the service dept. Had to leave two voicemails a day apart and never received a call back. What kind of service is that? More

by christineweideman
Recommend Dealer
No

Other Employees Tagged: KEMAR CAMPBELL

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May 15, 2025

Executive Nissan responded

Thank you for providing this feedback, Christine, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 28, 2025

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Met my needs Alberto was a very nice person and also knowledgeable about his job the mechanic that worked on my vehicle sent a video of his inspection which I greatly appreciate More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Alberto Benot, Tyler Leopizzo , Marissa Williams

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Apr 28, 2025

Executive Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 15, 2025

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Employee Rating

If Kemar wasn't the face of your services center I'd have gone elsewhere. More

by zergy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Unfortunately I don't remember the name of the technician. He was good

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Apr 15, 2025

Executive Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 24, 2025

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Employee Rating

Mr.Campbell was very polite and professional. He escorted me to the waiting area. Explaing the process , approximately the time my services would take. More

by njohnson08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

February 05, 2025

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Employee Rating

Great deala ship. .would recommend to my friends..sales and service employees very knowledgable and friendly... More

by PFSENIOR
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2025

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

January 15, 2025

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Employee Rating

Everything was on point. The service person was good fast and I liked it. after the show me everything else that I needed to do to my car that was great More

by JOSEPHDANSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2025

Executive Nissan responded

Joseph, It's great to hear that Kemar was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

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