Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Ken Berman

Overview Reviews (18) Inventory (95)

Contact Me

View All Employees

< View All Employees

Ken Berman

VW Service Advisor

Suburban Volkswagen of Farmington Hills

37911 Grand River Avenue
Farmington Hills, MI 48335

Contact Me

4.6

18 Reviews

Overview Reviews (18) Inventory (95)

Dealership Experience

1 yr, 6 mos

Industry Experience

28 yrs, 10 mos

4.6

18 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Ken Berman

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

18 Reviews of Ken Berman

October 10, 2026

Dealership Rating

Employee Rating

Great service! I highly recommend bringing your auto here. Honest and thorough work at Suburban VW. I highly recommend bringing your auto here. Honest and thorough work at Suburban VW. More

by nancy.stroia

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

September 29, 2026

Dealership Rating

Employee Rating

Mariah was wonderful to work with! Friendly, professional, and made our entire leasing experience seamless. Friendly, professional, and made our entire leasing experience seamless. More

by jenna.kator

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Beidoun, Peter Hernandez, Mariah Castillo

Sep 30, 2026 -

Suburban Volkswagen of Farmington Hills responded

Thank you for sharing your experience with Mariah and our team, Jenna! It means the world to us that your leasing process was smooth and pressure free. Thank you for choosing Suburban Volkswagen of Farmington Hills!

August 18, 2026

Dealership Rating

Employee Rating

Very nice staff, great amenities and a thorough and honest repair center who put customers as a priority. honest repair center who put customers as a priority. More

by T.furb71

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Beidoun, Peter Hernandez

Aug 18, 2026 -

Suburban Volkswagen of Farmington Hills responded

Thank you for sharing your feedback about our team and service department here at Suburban Volkswagen of Farmington Hills. We are glad to know that you had an honest and caring service visit. See you next time!

August 03, 2026

Dealership Rating

Employee Rating

No technicians working but 1, even when parts are in, dealership does not have the capacity to fix the vehicle. Vehicle been at dealership for 2 + weeks and still the work has not been completed. Deale dealership does not have the capacity to fix the vehicle. Vehicle been at dealership for 2 + weeks and still the work has not been completed. Dealer states they have loaner cars on website but there is never a loaner car available. Very hard to reach service center to get an update on vehicle status. More

by Greg

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Eddie Acevedo , Ken the service rep and talked with Keith the service manager

Aug 06, 2026 -

Suburban Volkswagen of Farmington Hills responded

Hello Greg, I was concerned to read your review. I would welcome the opportunity to better understand your experience and discuss the concerns you've raised regarding your vehicle's repair and communication from our service department. Please feel free to contact me directly at (248) 991-8323. Keith Haverty Service Manager (248) 991-8323

June 16, 2026

Dealership Rating

Employee Rating

Chelsea was very easy to work with, communication was excellent, and she helped resolve a service related issue. A+ all the way excellent, and she helped resolve a service related issue. A+ all the way More

by Stuart L

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Peter Hernandez, Chelsea Tarrow

Jun 16, 2026 -

Suburban Volkswagen of Farmington Hills responded

Stuart, thank you for the great review! We’re delighted to hear you had such a smooth and successful experience with Chelsea and the team. We look forward to working with you again at Suburban Volkswagen of Farmington Hills!

May 21, 2026

Dealership Rating

Employee Rating

Kens customer care skills are exceptional he and Keith are the reason I continue to come back and recommend Suburban Volkswagen of FarmyHills are the reason I continue to come back and recommend Suburban Volkswagen of FarmyHills More

by ddelaire

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 22, 2026 -

Suburban Volkswagen of Farmington Hills responded

Thank you for the review! We’re pleased Ken, Keith, and the team continue to deliver excellent service. We value your recommendation and look forward to your next visit here at Suburban Volkswagen of Farmington Hills! Safe travels!

April 24, 2026

Dealership Rating

Employee Rating

Complete and thorough service at every visit. Thank you for taking the time to check warranties Thank you for taking the time to check warranties More

by Johnjohn

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 27, 2026 -

Suburban Volkswagen of Farmington Hills responded

Hi John, We can't thank you enough for the kind review. Your business is truly appreciated here at Suburban Volkswagen of Farmington Hills. We look forward to working with you again soon!

March 25, 2026

Dealership Rating

Employee Rating

Great dealership Ken Berman did a great job in taking care of what I needed with my vehicle care of what I needed with my vehicle More

by Justindhogsett1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 25, 2026 -

Suburban Volkswagen of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Volkswagen of Farmington Hills.

March 04, 2026

Dealership Rating

Employee Rating

Sam was waiting for us with the car in prestige conditions. In 2 hours we drove our new car home. Best experience ever with VW Farmington Hills conditions. In 2 hours we drove our new car home. Best experience ever with VW Farmington Hills More

by Spencer Gracias

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Bazzi, Derrick Munson, Mike Beidoun, Eddie Acevedo, Peter Hernandez , Bill Berman, Derek Freeman, Corey Jefferson, Ricardo Torres Orozco, Alyssa

Mar 09, 2026 -

Suburban Volkswagen of Farmington Hills responded

Spencer, thank you for choosing Suburban Volkswagen of Farmington Hills and for sharing your positive feedback about Sam! Drive safely in your new car!

February 21, 2026

Dealership Rating

Employee Rating

Ken is very kind and very accommodating. I had the best experience ever at Farmington VW! I had the best experience ever at Farmington VW! More

by baincand

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 09, 2026 -

Suburban Volkswagen of Farmington Hills responded

Hi Baincand, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Suburban Volkswagen of Farmington Hills.

Dealership Inventory (95 Vehicles)

2022 Mercedes-Benz GLE 450 | used

$41,769

2022 Mercedes-Benz GLE 450

used

Cirrus Silver Metallic exterior

Automatic

All-wheel Drive

$41,769

View Vehicle Details

View Details

2020 Ford Expedition | used

$26,769

2020 Ford Expedition

used

Magnetic Metallic exterior

Automatic

Four-wheel Drive

$26,769

View Vehicle Details

View Details

2024 Volkswagen Taos | used

$22,774

2024 Volkswagen Taos

used

Dusk Blue Metallic exterior

Automatic

All-wheel Drive

$22,774

View Vehicle Details

View Details

2026 Volkswagen Tiguan | new

$38,125

2026 Volkswagen Tiguan

new

Pure White exterior

Automatic

All-wheel Drive

$38,125

View Vehicle Details

View Details

2026 Volkswagen Tiguan | new

$45,755

2026 Volkswagen Tiguan

new

Opal White Pearl exterior

Automatic

All-wheel Drive

$45,755

View Vehicle Details

View Details

2024 Volkswagen Atlas | used

$25,769

2024 Volkswagen Atlas

used

Deep Black Pearl exterior

Automatic

All-wheel Drive

$25,769

View Vehicle Details

View Details

View All Inventory