Dealer Reviews
Cars for Sale
Dealer Log In
Ken Berman
Ken Berman | Page 2
VW Service Advisor
Suburban Volkswagen of Farmington Hills
37911 Grand River Avenue
Farmington Hills, MI 48335
15 Reviews
Dealership Experience
1 yr, 4 mos
Industry Experience
28 yrs, 8 mos
15 Reviews
Write a Review
15 Reviews of Ken Berman
December 10, 2025
I am very unhappy! I had a remote starter installed in my 2022 Jetta. First, receiving a $1300 quote. I dropped the vehicle off Wednesday night for a Thursday December I had a remote starter installed in my 2022 Jetta. First, receiving a $1300 quote. I dropped the vehicle off Wednesday night for a Thursday December 4, 2025 install. I received one update late on Thursday and no further updates until the following Tuesday via text message. During this time, I made multiple calls to the Service Center, with no answer, acknowledgement or call back. I even had to drive upto the Service Center on Saturday, only to be told that there was no information and I would likey have the vehicle by Monday. I received a text message Monday informing me of contued issues. I recieved a final text message on Wednesday informing me that my vehicle was complete. My vehicle was held up for 7 days for what should have been a routine installation. Plus no updates. That is totally unacceptable! More
by John Randle Sr.
November 25, 2025
I brought my car to perform the 30k miles service. Got an update for the inspection done ,but never had a reply on the service was done. No feedback at all from the representative. I called with no pi Got an update for the inspection done ,but never had a reply on the service was done. No feedback at all from the representative. I called with no pick up, left a voicemail nothing. I had to go to see what’s was going on. More
by Hector Pedraza
November 18, 2025
Ken Berman is a great service advisor. His customer service, knowledge and honesty caused me to follow him to the dealership for current and future service on my VW! His customer service, knowledge and honesty caused me to follow him to the dealership for current and future service on my VW! More
by esteinbrenner
Other Employees Tagged: Keith Haverty
November 03, 2025
Derrick was super helpful through the whole sales process - from locating the exact vehicle to the final delivery. - from locating the exact vehicle to the final delivery. More
by White Tiguan
Other Employees Tagged: Derrick Munson
October 31, 2025
Derrick was a pleasure to work with he helped us find the perfect vehicle for my daughter within our price range that she loves. perfect vehicle for my daughter within our price range that she loves. More
by Eonetbrown
Other Employees Tagged: Derrick Munson, Eddie Acevedo
Dealership Inventory (81 Vehicles)
2026 Volkswagen Tiguan
new
Avocado Green w/Deep Black Roof exterior
Automatic
All-wheel Drive
2026 Volkswagen Tiguan
new
Avocado Green w/Deep Black Roof exterior
Automatic
All-wheel Drive
