Ken "Buzz" Buzby
Ken "Buzz" Buzby at Phillips Buick GMC
Refer Me

Ken "Buzz" Buzby | Page 20

Sales and Leasing Professional

Phillips Buick GMC

2160 US Hwy 441-27
Fruitland Park, FL 34731

Contact Me
5.0
202 Reviews

Buzz got his nickname from his haircut and has been in the auto industry since Moby Dick was a minnow, which is to say, going on 37 years. About 10 years of that has been right here at Phillips Buick GMC. Buzz has been around so long he knows what tube socks are and who shot J.R. Just saying. Buzz likes the Eagles and the Bucs, so he hedges his bets. But most importantly, Buzz is known for excellent customer service. With Buzz, the sale does not end with the delivery of your vehicle. With Buzz in your corner, it is like having an extended warranty.

Dealership Experience

9 yrs, 9 mos

Industry Experience

38 yrs, 11 mos

Languages Spoken

English English

5.0

202 Reviews

Write a Review

202 Reviews of Ken "Buzz" Buzby

October 26, 2021

Dealership Rating
Employee Rating

Had thee best experience w/salesman Buzz!Very happy in Had thee best experience w/salesman Buzz! Very happy in the end result of purchase of Buick Envision. Highly recommend Phillips & Buzz!! More

by Sdierker1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Theresa called us regarding interest in a car

Oct 26, 2021

Phillips Buick GMC responded

Your kind words for Buzz are music to our ears and your thoughtfulness is appreciated so much. A professional can make complex things, such as buying a vehicle, look easy even though the process can be a bit overwhelming. At Phillips Buick GMC we love having a man like Buzz represent us to customers like you because both you and Buzz are part of the business we engage in every day. Outstanding vehicles like the Buick Envision give us something we can confidently represent and offer to fine folks like you. Thank you so much for your 5 Star review. In turn we hope your ownership will earn another 5 Star review as you enjoy your new vehicle. We look forward to seeing you again.

October 23, 2021

Dealership Rating
Employee Rating

I have been a customer for 10 years. I always go back to Phillips for my vehicles. Ken Buzby is so helpful, I appreciate his help. More

by SMJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gilbert "Bam" Niblack

Oct 27, 2021

Phillips Buick GMC responded

Thanks for the 5 Star rating and the kind words about Ken. It means so much that those we serve continue to place their trust in us. Ten years is a milestone in any relationship because of all the shared experiences. We here at Phillips Buick GMC are grateful for your confidence in us, and willingness to share your thoughts with those who will read your wonderful review.

October 22, 2021

Dealership Rating
Employee Rating

Phillip’s Buick service department has always been very professional, caring about your problem, and friendly to you to make you feel that your problem is the most important thing of the day. The waiting a More

by PLCWELDON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bart Larue, Zack in service

Oct 28, 2021

Phillips Buick GMC responded

Professional, caring, friendly, care about your concerns, clean waiting room and good coffee is a great resume for us to have. We would add, Great Customers. Thank you for the 5-Star review and taking time to rate us. We are so glad you noticed our efforts to earn your approval and business. It takes two for a relationship to develop and communication is vital. Thank you for your kind words and continued confidence in Phillips Buick GMC.

October 14, 2021

Dealership Rating
Employee Rating

I really appreciated doing business with this dealership. My salesperson "Buzz" helped me find the right vehicle at the right price and the no pressure sales was appreciated. At a time {during covid} where m More

by djandran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2021

Phillips Buick GMC responded

We've worked hard to put together a large selection of vehicles for our customers, so thank you for acknowledging that! We are so happy to hear that Buzz went above and beyond and got you into the car you wanted. Our team looks forward to working with you again in the future. Until then, safe travels!

October 14, 2021

Dealership Rating
Employee Rating

We've worked with Phillips GMC for several years and have always had an enjoyable experience. Buzz was easy to work with and there was never any pressure. He was professional and honest and made the whole More

by kariworld70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2021

Phillips Buick GMC responded

We are delighted to hear Buzz provided you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for the recommendation and continued loyalty! We look forward to working with you again, when the time comes!

October 13, 2021

Dealership Rating
Employee Rating

I got my car from there and now my daughter got her car from there and as always ken "buzz" is the best..goes above and gives excellent customer service..we will be back..if you need a car or truck Ken is More

by marlajordan94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2021

Phillips Buick GMC responded

We're so happy to hear this...generations of families choose Phillips Buick GMC! Customer service will always be one of our team's highest priorities and it's great to hear how much you've enjoyed your experiences with Buzz. We'll see you again down the road!

October 12, 2021

Dealership Rating

Daniel Wertz is the best sales person in this dealership. He is courteous, efficient and ready to assist immediately upon your request. Have known Daniel for many years and recommend him to all my friends. More

by Storming e
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Wertz

Oct 13, 2021

Phillips Buick GMC responded

The best compliment you can give is a recommendation, so we thank you for sharing yours. We'll be sure to let Dan know about this awesome review; he's an asset to Phillips Buick GMC and the many customers, like you, that he's helped over the years. Come back and see us soon!

October 07, 2021

Dealership Rating
Employee Rating

I was very impressed by the efficiency demonstrated by the sales person and the financial specialist. We drove off with a new car 3 hours after we arrived to just “look at” a car that had only just arrive More

by stevejohnson32163
Recommend Dealer
Yes
Oct 13, 2021

Phillips Buick GMC responded

This review was wonderful to read - thank you for your recommendation! Our team aims to take excellent care of our guests and we're happy to hear that Buzz hit the mark. Our team looks forward to working with you in the future. Until then, safe travels in your new vehicle!

October 07, 2021

Dealership Rating
Employee Rating

Always treats customers fairly and answers any and all questions honestly, very helpful and courteous. More

by Gie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Phillips Buick GMC responded

Exceptional customer service is what we strive to provide, and we're glad to hear that's what you continue to receive. Thank you for your business and recommendation!

October 07, 2021

Dealership Rating
Employee Rating

Buzz was one of the best salesmen I have ever been associated with. Great Job ! More

by Bubbamills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Phillips Buick GMC responded

Thank you for the positive feedback and recommendation! We are so happy to hear Buzz took such good care of you during your recent visit! We look forward to helping you again in the future.

Oct 13, 2021

Bubbamills responded

My email is bubbamills@aol.com

...
20

Dealership Inventory (385 Vehicles)

used 2020 Buick Enclave car, priced at $31,375
2020 Buick Enclave
used
Satin Steel Metallic exterior
Automatic
All-wheel Drive
used 2018 Toyota Corolla car, priced at $8,995
2018 Toyota Corolla
used
Slate Metallic exterior
CVT
Front-wheel Drive
new 2024 Buick Encore GX car, priced at $28,935
2024 Buick Encore GX
new
Moonstone Gray Metallic exterior
CVT
Front-wheel Drive
new 2024 Buick Encore GX car, priced at $29,960
2024 Buick Encore GX
new
Summit White exterior
CVT
Front-wheel Drive
used 2019 Ford F-150 car, priced at $34,980
2019 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
new 2024 Buick Envista car, priced at $27,105
2024 Buick Envista
new
Cinnabar Metallic exterior
Automatic
Front-wheel Drive