Ken Carril | Page 6

Everyone went above and beyond to be helpful. I was truly impressed with the professionalism and straight forward business approach I experienced with this dealership. I was able to easily underst I was truly impressed with the professionalism and straight forward business approach I experienced with this dealership. I was able to easily understand both the process and financial details of our entire transaction. More

by VIERLING10 Verified Customer Verified Customer

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Friendly and quick service My repairs took more than one day so I was assigned rental car covered under my warranty and free shuttle service. I got regular phone call updates on My repairs took more than one day so I was assigned rental car covered under my warranty and free shuttle service. I got regular phone call updates on the status of my car, so I always knew what was going on. Jon also took the time to explain what exactly was wrong, how it was fixed, and how much it cost. More

by erinrlambert Verified Customer Verified Customer

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Great communication! Jon at the service center was excellent! He ensured all my questions were addressed and did an outstanding job of communicating between me, the techn Jon at the service center was excellent! He ensured all my questions were addressed and did an outstanding job of communicating between me, the technitition and the sales staff. Thank you! More

by RHMITCHELL77 Verified Customer Verified Customer

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Update: Check carfax don’t rely on their report UPDATE: These guys showed me an experian auto check report that didn’t report all details of the car I bought. My fault for not checking carfax, but UPDATE: These guys showed me an experian auto check report that didn’t report all details of the car I bought. My fault for not checking carfax, but carfax reported a lot more history and four owners than the 1 owner that was reported by autocheck. So please be aware, these guys might try to hide unfavorable history on a car with auto check versus car fax. Always ask for a car fax. What a easy and positive experience!!! From my first contact online to walking out the door with the keys...it was great--no complaints. Ken was very professional throughout the entire process and worked hard to get me the best deal. Don worked my financing paperwork and he was very thorough with the warranties and options. He did not pressure me into purchasing unnecessary warranty packages and he also worked hard to find me the best interest rates. Overall...great experience! More

by Rome Verified Customer Verified Customer

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Smooth Ken was a professional who made the process easy. Christian was also great. I appreciated the effort and time they spent ensuring my happiness through Ken was a professional who made the process easy. Christian was also great. I appreciated the effort and time they spent ensuring my happiness throughout the process. More

by HAOLE44 Verified Customer Verified Customer

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Dependable service Windward Ford is reliable, friendly, competent, organized. We got both of our cars there, an Explorer and an Edge, and have had no problems with anyth Windward Ford is reliable, friendly, competent, organized. We got both of our cars there, an Explorer and an Edge, and have had no problems with anything so far. More

by JACQUELINEGUISE Verified Customer Verified Customer

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Sales Ken and Don were very informative and helpful,in and out in a day, I like that.I would reccomend Kailua Ford to anyone looking for a car. Ken and Don were very informative and helpful,in and out in a day, I like that.I would reccomend Kailua Ford to anyone looking for a car. More

by HANAUKAMA Verified Customer Verified Customer

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Hassle free experience . Went in to very friendly and helpful staff willing to get you the vehicle that want with a "HASSLE FREE EXPERIENCE!!!" Awesome. . Went in to very friendly and helpful staff willing to get you the vehicle that want with a "HASSLE FREE EXPERIENCE!!!" Awesome. More

by WAYNENICELY71 Verified Customer Verified Customer

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It’s like a family I can’t say enough about windward ford the people there are so welcoming and great it’s like dealing with a great family the sales team isn’t pushy an I can’t say enough about windward ford the people there are so welcoming and great it’s like dealing with a great family the sales team isn’t pushy and upfront about everything the atmosphere here is awesome almost like going to an uncles house for hang out and the finance department went above and beyond to get me a great rate and financing options they even called me back to resign because they found another option for me that was much better and the prices are very reasonable considering the prices at other dealerships on island i truly feel this is the best ford dealership on the island and definitely will be buying my next truck there More

by Kailiboi Verified Customer Verified Customer

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Salesman Nic, our salesman was attentive to our concerns and questions. He was also respectful and courteous. Those traits are hard to find in sales people th Nic, our salesman was attentive to our concerns and questions. He was also respectful and courteous. Those traits are hard to find in sales people these days. Thanks, Nic More

by AKTXEXPERT Verified Customer Verified Customer

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