Ken Dunlap

Miss represented coverage sold to me at time of purchase. Told me had put in brakes and was not true Told me had put in brakes and was not true More

by wgn Verified Customer Verified Customer

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Had an issue with the driver side windshield wiper. Reported it at last service for a car detail and then again on 6/6. Spoke with service manager who tried to resolve my issue but it was not resolved Reported it at last service for a car detail and then again on 6/6. Spoke with service manager who tried to resolve my issue but it was not resolved and I had to wait 2+ hours in the waiting area. The wait was way too long while the manager and service rep tried to remedy the issue there should have been a better solution for the customer. More

by JRITACCO1 Verified Customer Verified Customer

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I bought from out of state, but Kyle Wadley helped me with everything, he is extremely helpful. He took detailed videos of the vehicle for me to check and also helped me with my pre purchase inspection a with everything, he is extremely helpful. He took detailed videos of the vehicle for me to check and also helped me with my pre purchase inspection appointment. Very nice experience! More

by JOHNZ0902 Verified Customer Verified Customer

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Ken and Ethan were outstanding in scheduling me and updating me during the service process. Comfortable area to work during the wait with nice beverages and snacks. updating me during the service process. Comfortable area to work during the wait with nice beverages and snacks. More

by IPOLITOFAMILY Verified Customer Verified Customer

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While I always received polite responses and treatment from the service writers, the bottom line is the service is overpriced and very poor. I brought the car in for a gasoline smell in the cabin and seve from the service writers, the bottom line is the service is overpriced and very poor. I brought the car in for a gasoline smell in the cabin and several hundred dollars later I still have a gasoline smell. The interesting part is my analysis when plugging in kept saying where and what the problem was but Audi Stuart and in fact Murgado dealerships just do a bad job. Don’t take your car there for service. They are about the dollars and not proper service. I therefore purchased a BMW from another dealer. Goodby Stuart Audi. More

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Ken Dunlop’s the serviced manager is exceptional. Courteous and diligent..Sam the service advisor was very good as well. The car took longer than expected to be completed but over all a pleasant expe Courteous and diligent..Sam the service advisor was very good as well. The car took longer than expected to be completed but over all a pleasant experience . More

by AJB4 Verified Customer Verified Customer

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Adam and Shellie were amazing and made me want to return for every car after this one. Thank you!!! for every car after this one. Thank you!!! More

by SHANNON.MORAN94 Verified Customer Verified Customer

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Bought a used 2023 and was advised no paintwork was done to the vehicle. A few days later I discovered there was paintwork done and not done well. I asked for some financial assistance to make things right to the vehicle. A few days later I discovered there was paintwork done and not done well. I asked for some financial assistance to make things right and was advised to handle on my own. Shame on me for not finding the paintwork but shame on the dealer for not standing behind a customer. I will never refer or recommend this stealershio. More

by DALLAIRE1226 Verified Customer Verified Customer

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Once again, when service was necessary Stuart Audi came through with flying colors. Thanks again. through with flying colors. Thanks again. More

by rodan62052 Verified Customer Verified Customer

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Once again, Audi was able to help me with service. They did a wonderful job. The service advisors always very professional, courteous, and very knowledgeable. They did a wonderful job. The service advisors always very professional, courteous, and very knowledgeable. More

by rodan62052 Verified Customer Verified Customer

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