Ken Dunlap | Page 3

Great service with a staff that genuinely cares about the customer. Bryan Bormann was an excellent specialist that is very knowledgeable of the product and is honest with his clients. customer. Bryan Bormann was an excellent specialist that is very knowledgeable of the product and is honest with his clients. More

by TAYLOR WALSH Verified Customer Verified Customer

Report | Print

We have leased/ purchased over 12 automobiles from Stuart Audi over the years. Deborah has been our sales representative and Brian was helping orchestrate this deal in conjunction with her. The common denom Audi over the years. Deborah has been our sales representative and Brian was helping orchestrate this deal in conjunction with her. The common denominator is no high pressure style, articulate, very knowledgeable, fair, willing to work at getting the best deal for you, patience, down to earth and always available to answer questions or concerns. Devon, the Boss, has a similar style and gives a clear cut rationale for what the dealership can and cannot make happen. I walked away with a 2024 A5 Black/ Beige convertible; a real beauty. In addition to a top notch sales force, Andy, the senior Service Department member is outstanding in his role. He manifests the quality traits previously elucidated for other team members. Andy is extremely accommodating, takes care of problems promptly , keeps his cool under pressure, has a great personality and not once have we ever felt ripped off or taken advantage of. I am a very busy physician and I have no time or patience for incompetence or skulduggery. Audi Stuart is the place to do business! More

by MINVIKINGS613 Verified Customer Verified Customer

Report | Print

I cant say enough great things about this dealership. We had a tire issue on our 2023 Q5. They authorized the tow to get it back to the dealership, when we explained that my wife no longer felt safe dr We had a tire issue on our 2023 Q5. They authorized the tow to get it back to the dealership, when we explained that my wife no longer felt safe driving on the original tires, they replaced all four with new Perrelli Scorpion tires. Bryan Bormann (our original salesperson) started the process and Sam Kirmani (service department) and Ken Dunlap (manager) went way beyond our expectation. Grreat selection of new and used cars on the lot and great service from sale to the life of you car. More

Report | Print

Service department has issues in scheduling A one hour recall took 2 days. Fortunately we had a loaner but No one called to let us know that they were not coming until the next day. recall took 2 days. Fortunately we had a loaner but No one called to let us know that they were not coming until the next day. More

by CJOHNSON213660 Verified Customer Verified Customer

Report | Print

The Audi, of Stuart team starting with Ethan is absolutely amazing from start to finish. I will never go anywhere else. absolutely amazing from start to finish. I will never go anywhere else. More

by WNG4 Verified Customer Verified Customer

Report | Print

Audi Stuart has always provided great service! All the advisors are very knowledgeable and friendly! All the advisors are very knowledgeable and friendly! More

by Flowergirl Verified Customer Verified Customer

Report | Print

Andy is my service representative. He is a true ascet for Audi Stuart . Whenever I need him he immediately gets back to me . The service department is A plus and that is why I switched He is a true ascet for Audi Stuart . Whenever I need him he immediately gets back to me . The service department is A plus and that is why I switched from BMW to Audi . He is calm under pressure as I’ve seen him juggle multiple customers at a time and always be professional. He explains everything clearly and one never gets the impression of being ripped off. I believe he has been there longer than anyone else . I am a physician and pride myself on acting on time and trying to help my patients as much as possible. I have an office manager with me for 20 years . Your company is so lucky to have Andy on board. Younger people change jobs sometimes for a dollar more per hour. I’m old school , maybe a fossil, but Andy is a a jewel . I would give him a bonus and a raise ( I’ve treated my office manager really well and rewards her often ). You’re lucky . He will keep us at Audi Stuart . I will be looking to get my next car soon. I think it will be our 8th or 9th Audi . If he is no longer there, we may have to consider elsewhere. More

by MINVIKINGS613 Verified Customer Verified Customer

Report | Print

Andy is always ready to help and provide excellent customer service in a timely fashion. customer service in a timely fashion. More

by Ron Verified Customer Verified Customer

Report | Print

The service manager is the worst unless apparently you have bought a brand new car. I guess people spending 20,000.00 on repairs are just not worthy of acknowledgment by the service manager. have bought a brand new car. I guess people spending 20,000.00 on repairs are just not worthy of acknowledgment by the service manager. More

by SUSANDUNCAN123 Verified Customer Verified Customer

Report | Print

Ethan has alway been amazing! Very realizable and there no matter what! I am so glad he is my service provider and there for me- no matter what! Very realizable and there no matter what! I am so glad he is my service provider and there for me- no matter what! More

by Allison natiello Verified Customer Verified Customer

Report | Print