Ken Graf | Page 2
Service Advisor
Luther Kia of Inver Grove
1470 50th Street East
Inver Grove Heights, MN 55077
167 Reviews
Write a Review167 Reviews of Ken Graf
November 18, 2023
I was so happy with the customer services . And also the attention they gave to me And also the attention they gave to me More
Other Employees Tagged: Adam Bistodeau, Michael Wagner, Nik Novotny, Kathy Heitzinger, Scott Nemitz, Meaghan Tobin, Taylor Minners, Colin Kufahl
November 11, 2023
Took 3 weeks to get an appointment. I needed a new engine in my Kia due to engine failure. When the car was returned to me I had problems starting the car due to the battery. The car I needed a new engine in my Kia due to engine failure. When the car was returned to me I had problems starting the car due to the battery. The car went back and service center stated it was probably from when we put in a new battery (9 months ago) and cables were loose and it wasn’t their fault. I made a poor assumption that when you put in a new engine in a vehicle and also spend $1500 in additional maintenance that an overall check would be done on connection points. However that must not be part of the maintenance. Service manager never called us back. In addition the passenger window no longer works after service. Service center was very accusatory with me and let me know this wasn’t their fault. More
Other Employees Tagged: Bobby and Alec from home office
November 09, 2023
Working with Luther was seamless. Every employee I met was cordial and helpful. I would definitely recommend Luther. Every employee I met was cordial and helpful. I would definitely recommend Luther. More
Other Employees Tagged: Jamie Groth, Jovonie Wilson
November 09, 2023
Your guestservice is very . nice and kind I will love to keep my service with you guys nice and kind I will love to keep my service with you guys More
Other Employees Tagged: Adam Bistodeau, Michael Wagner, Ryan Anderson, Nik Novotny, Kathy Heitzinger, Scott Nemitz, Meaghan Tobin, Taylor Minners, Colin Kufahl
November 07, 2023
Fast and extremely friendly people. The waiting room is a nice place to relax while waiting The waiting room is a nice place to relax while waiting More
Other Employees Tagged: Adam Bistodeau, Michael Wagner, Nik Novotny, Kathy Heitzinger, Scott Nemitz, Meaghan Tobin, Taylor Minners, Colin Kufahl
November 06, 2023
Eccentric service, communication is on point. Wait time is on point and will encourage friends and family. Wait time is on point and will encourage friends and family. More
Other Employees Tagged: Adam Bistodeau, Nik Novotny, Kathy Heitzinger