Ken Graf | Page 12
Service Advisor
Luther Kia of Inver Grove
1470 50th Street East
Inver Grove Heights, MN 55077
428 Reviews
Write a Review428 Reviews of Ken Graf
October 19, 2025
The answer service here is horrible. Persons at the answering service aren't very knowledgeable and never got back to me on a particular question through email. The price of the work th Persons at the answering service aren't very knowledgeable and never got back to me on a particular question through email. The price of the work that was done was very high. Service writer was not very friendly. I will consider going to a different dealership even if it means driving farther. More
October 13, 2025
We were passing through town on vacation and hadn’t gotten our oil changed before we left. This Kia dealership got us in and out in record time to get us back on the road and on our way. Great service, gotten our oil changed before we left. This Kia dealership got us in and out in record time to get us back on the road and on our way. Great service, wonderful staff! More
October 12, 2025
Well I was there for a recall, after 7 hours had gone by with no phone call I finally called. I was told that the person was not available and they would have them call me with a status update. No one ever with no phone call I finally called. I was told that the person was not available and they would have them call me with a status update. No one ever called. Called back an hour later was told my car was ready to pick up. Where is the communication? Why does a recall with a 9:00 appt. Take 8 hours More

