Ken Graf | Page 38

I brought my car in for recall work. The part was on hold, the work was done quickly, and Ken was helpful and friendly. Plus, my car was washed and ready in less than an hour and a half. hold, the work was done quickly, and Ken was helpful and friendly. Plus, my car was washed and ready in less than an hour and a half. More

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The service was excellent and fast. The place is clean, and all staff is professional. The waiting room is beautiful, and there is a tv in the waiting area. and all staff is professional. The waiting room is beautiful, and there is a tv in the waiting area. More

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Excellent service. Very professional crew, Luther Nissan Kia is my new favorite dealership thanks to my experience there last week! Keep up the good work Kia is my new favorite dealership thanks to my experience there last week! Keep up the good work More

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Nothing but great things from the Luther team. Helped me out with every step and was very quick responses to all my questions. Would recommend to anyone. out with every step and was very quick responses to all my questions. Would recommend to anyone. More

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Details matter. When I first arrived i mentions the TPMS sensor was on and it was more than likely due to the cold weather and tire pressure. Service advisor acknowledged this and advised since tires would sensor was on and it was more than likely due to the cold weather and tire pressure. Service advisor acknowledged this and advised since tires would be off for tire rotation that could be addressed. Also mentioned no car washes as it was too cold yet I saw other cars washed while waiting, other customer cars being picked up appeared washed? When I paid for and returned to my car, the TPMS sensor was still on so I drove back in to the service bay. Another service advisor ended up getting a worker to air up my tires after I took off the valve caps myself. Won't be returning to this Luther location. More

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I miss Adam!!! I believe he was the reason I came back since I bought my car. Ken was very helpful however. Very friendly and listened to me. since I bought my car. Ken was very helpful however. Very friendly and listened to me. More

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The Best Service virtually anywhere. They take good care not to over sell services needed, very honest. Always immediate service in the aisle on arrival and have found Taylor Minners and Ken Graff top not not to over sell services needed, very honest. Always immediate service in the aisle on arrival and have found Taylor Minners and Ken Graff top notch advisor's. Phil in Sales always comes out and visits with me while they service the Rogue's we drive. More

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It's good. What would make it excellent is if Luther Nissan would give and install a complementary tow hitch to show customer loyalty during these times. Nissan would give and install a complementary tow hitch to show customer loyalty during these times. More

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Great service when my transmission was acting funny. They ran diagnostics and kept me in the loop during the entire process. Makes me feel good about brining my car back for future services. ran diagnostics and kept me in the loop during the entire process. Makes me feel good about brining my car back for future services. More

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The service experience was stellar again. Just like last month when I had a different car in for routine maintenance. I got there on time. I did not wait more than a few seconds Ken verified what my appoint month when I had a different car in for routine maintenance. I got there on time. I did not wait more than a few seconds Ken verified what my appointment was for and told me when it will be ready. It was a comfortable and safe place to wait and finished on time. More

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