Ken Graf | Page 37

Very pleasant experience. Made my appointment online and knew exactly what was going to be done. Ken Graf was very polite and reviewed the work to be done and the cost. I was going to ask for a car wash but knew exactly what was going to be done. Ken Graf was very polite and reviewed the work to be done and the cost. I was going to ask for a car wash but Ken beat me to the question! We bought the Sorento at Elk River KIA because they are a great dealer too. However we live in St. Paul and decided to give Luther a try. We WILL be back! More

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Outstanding experience because the requested safety and maintenance check for my 11 year old Pathfinder was thorough and the estimate of work done was fair. The service was completely all in one day. The maintenance check for my 11 year old Pathfinder was thorough and the estimate of work done was fair. The service was completely all in one day. The quality of the work gives me faith that my vehicle will be safe and reliable for many years ahead. More

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Ken was very helpful. Would diffenitly recommend him to friends needing service! Recommended upcoming services and replace worn parts. Service was done in a timely manner. friends needing service! Recommended upcoming services and replace worn parts. Service was done in a timely manner. More

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Always excellent service. I trust the service people to take good care of my car. They always keep me informed of my car's needs and status. take good care of my car. They always keep me informed of my car's needs and status. More

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I brought my car into the dealer because the check engine light was on and I was concerned about the battery. They took a look at the car gave me an estimate and finished the work soon after the parts were a light was on and I was concerned about the battery. They took a look at the car gave me an estimate and finished the work soon after the parts were available. Ken also answered my questions promptly, and responded to my concerns. More

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Ken Graf was great to work with!! He's friendly and took the time to answer all of my questions. I would him to anyone. the time to answer all of my questions. I would him to anyone. More

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We were waited on promptly. The lounge area where we waited had good snacks and ample space. There was no attempt to oversell when we were just there for an oil change. waited had good snacks and ample space. There was no attempt to oversell when we were just there for an oil change. More

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Customer service was super and the recall problem taken care of in a very timely matter. Very Happy and Ken Graf kept me informed about the steps necessary to correct the recall problems. care of in a very timely matter. Very Happy and Ken Graf kept me informed about the steps necessary to correct the recall problems. More

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Tire rotation price could be cheaper specially when you buy your vehicle with your dealership Service department was wonderful Time is exactly what they told me how long it would take very happy with th buy your vehicle with your dealership Service department was wonderful Time is exactly what they told me how long it would take very happy with the service I will come back again More

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I brought my car in for recall work. The part was on hold, the work was done quickly, and Ken was helpful and friendly. Plus, my car was washed and ready in less than an hour and a half. hold, the work was done quickly, and Ken was helpful and friendly. Plus, my car was washed and ready in less than an hour and a half. More

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