Ken Graf | Page 41

cold air blowing in feet Service rep was able to determine the problem was in the design of vehicle and found a workable solution for me. Friendly, clea, timely service. Treat Service rep was able to determine the problem was in the design of vehicle and found a workable solution for me. Friendly, clea, timely service. Treated with respect at all times. More

by Nancy5 Verified Customer Verified Customer

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Very good Very professional, friendly and accommodating. Extremely prompt service, I appreciated the convenience of having a loaner vehicle. Overall good experi Very professional, friendly and accommodating. Extremely prompt service, I appreciated the convenience of having a loaner vehicle. Overall good experience. I will return for future service needs. More

by robinphickman Verified Customer Verified Customer

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Ridiculously expensive and sloppy Oil change, rotate tires and a required brake fluid change (for warranty) for $228?? That is insane. I went shopping afterwards and I noticed my hub Oil change, rotate tires and a required brake fluid change (for warranty) for $228?? That is insane. I went shopping afterwards and I noticed my hub cap cover was missing. Never had a problem with it staying on before but an hour after they rotate my tires now it falls off? I called them and the person I talked to said e would have the person that checked me in get a hold of me (hasn't yet) you would think they would just say our bad come in and we will replace it. Especially with what they charge for service. At least they rotate my tires the last time they charged me and never rotated them. Onoy reason I went there is to keep up with the warranty, never again. More

by shep279 Verified Customer Verified Customer

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40000 Mike service and some concerns Have I stayed in the past I am a loyal brand customer Luther Nissan continually provide Superior Service. I had sought out reviews on different dealer Have I stayed in the past I am a loyal brand customer Luther Nissan continually provide Superior Service. I had sought out reviews on different dealerships and Luther Nissan is rated number one in many of the social media sites. And doesn't it make sense to get your Nissan service at a Nissan facility More

by dblj40_2000 Verified Customer Verified Customer

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Organized My car was ready when promised. He explained what problem might be so I could understand. Was nice to pick up a washed car! Did not like that my seat My car was ready when promised. He explained what problem might be so I could understand. Was nice to pick up a washed car! Did not like that my seat was moved as I had it adjusted just perfect. More

by jesdixie Verified Customer Verified Customer

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Random repair Bought on a monday, went in on Wednesday noticed something that didn't look right. Brought it in, they were friendly and seemed to really care. With Bought on a monday, went in on Wednesday noticed something that didn't look right. Brought it in, they were friendly and seemed to really care. With the text updates I was always in the know. It was a great service to make sure I knew every step of what they were doing. More

by thornton8000 Verified Customer Verified Customer

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Recall and maintenance Everyone I worked with was friendly and helpful. It was convenient to have a loner car also and much appreciated. Thank you for addressing all of my Everyone I worked with was friendly and helpful. It was convenient to have a loner car also and much appreciated. Thank you for addressing all of my concerns and taking care of the recall issues. More

by Bobbie C. Verified Customer Verified Customer

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Recall visit Always top notch service here! Thanks Ken, Greg and Scott! Also Terri and Sue in the office are huge helps, and can’t forget my guy Craig in sales! Always top notch service here! Thanks Ken, Greg and Scott! Also Terri and Sue in the office are huge helps, and can’t forget my guy Craig in sales! More

by Joe.Fabeck Verified Customer Verified Customer

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A+ Service New Tires Installed Highly recommend IGH Kia Luther from the immediate service on arrival to making sure I was given status on completion of new tires. Did research best Highly recommend IGH Kia Luther from the immediate service on arrival to making sure I was given status on completion of new tires. Did research best tires for my KIA and they special ordered them. Love my tires. Very happy with service reps throughout the service. Thank you. More

by Laker Verified Customer Verified Customer

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Ken is outstanding in communication and efficient. Outstanding attention to detail in asking the right questions about the repair issue and great follow up to let me know when the vehicle was ready for Outstanding attention to detail in asking the right questions about the repair issue and great follow up to let me know when the vehicle was ready for p/u. Ken also quickly provided a loaner for me to keep doing my job! Love the service at Luther Nissan Kia of Inver Grove. More

by michaelfarris Verified Customer Verified Customer

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