Ken Hope
Ken Hope at Deur-Speet Motors

Ken Hope | Page 37

Service Advisor

Deur-Speet Motors

33 W Dayton St
Fremont, MI 49412

Contact Me
4.9
370 Reviews

Have always been involved with show cars and the show car circuit, I own 2 classic show cars. I live in Hesperia on the white river on 60 acre's, love the small town community feeling and working to make the customer happy.

Dealership Experience

10 yrs, 11 mos

Industry Experience

42 yrs, 5 mos

Specialties & Trainings

I have received a five year degree with the University of Automotive Management. Dealer Pro certified.

4.9

370 Reviews

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370 Reviews of Ken Hope

October 30, 2016

Dealership Rating
Employee Rating

Friendly and went over and above what was asked. I always rate a service garage as to what was not needed. Some of the fluids I asked about were clean and did not need to be replaced. A business you More

by Stiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 06, 2016

Dealership Rating
Employee Rating

Tire Pressure Ken was great to work with. From talking on the phone, making an appointment and getting my tire checked out and fixed. Deur-Speet has always been g More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 04, 2016

Dealership Rating
Employee Rating

Headlight and struts We were treated very good. Ken was pleasant and courteous. He advised us regarding parts arriving and progress of repair. Bruce always is c More

by Cheryl Babcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Gracik

Sep 26, 2016

Deur-Speet Motors responded

Thank you for taking the time to share your experience at our facility!

July 13, 2016

Dealership Rating
Employee Rating

recal on trans adjustment service was completed on time, and they washed the unit for us. it is to find a dealer, and a service department that is as great as these people. More

by desert fox
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies, Todd Schuiteman

July 05, 2016

Dealership Rating
Employee Rating

Work completed within quote amount. I use this dealership for all my oil changes and at the last oil change in June the attendant took a picture of a badly rusted out c-member which we p More

by Ruth Rottier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Gracik , Tom Schuiteman

April 21, 2016

Dealership Rating
Employee Rating

SERVICE! We have purchased 7 new and used vehicles Jeeps, Rams, and Cadillacs) from this dealership. The sales persons are first rate, finance department is ve More

by Ralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Wiersema

April 06, 2016

Dealership Rating
Employee Rating

A bad situation that turned out great. My experience started in the service department. My older Jeep Cherokee was overheating and smoking out of the tail pipe. Ken Hope and his team look More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desirae Sibley, Ken Smalligan, Nick Sparks

February 20, 2016

Dealership Rating
Employee Rating

Very professional Ken kept me informed daily about the status of my vehicle repair. Was very confident of his ability to understand what needed to be done. More

by trw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 20, 2016

Dealership Rating
Employee Rating

A great place to buy a car: from a dealership that cares. I think the measure of a good dealership can be determined best by how often a buyer comes back time after time. For me, that's been since the early 8 More

by trw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Smalligan, Nick Sparks

February 05, 2016

Dealership Rating
Employee Rating

We are a Jeep Family!! We have purchased 5 Jeeps from Duer-Speet. The reason we keep going back is that they provide outstanding service. They treat you like family. We re More

by TaniaDee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Schuiteman

Feb 05, 2016

Deur-Speet Motors responded

5 Jeeps is AWESOME! We should have a buy 10 and get one free program! Thanks for your reviews and let us know if there is anything you need!

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