16 Reviews
Write a Review16 Reviews of Ken Jones
June 01, 2026
Hello, I would like to express my sincere gratitude for the exceptional experience I had. Everyone was incredibly polite, helpful, and accommodating. The business was clean, enjoyable, and well-organiz for the exceptional experience I had. Everyone was incredibly polite, helpful, and accommodating. The business was clean, enjoyable, and well-organized. More
Other Employees Tagged: DAS Admin, Jason Seiber, Victor Lacuata, John O'Neal, Skye Keller, Isaiah Tatum, Linda Santiago
May 23, 2026
My reappointment went smoothly. I always wait for the service. Service staff was great very professional and met my expectations. The temporary location has room for improvement, bu I always wait for the service. Service staff was great very professional and met my expectations. The temporary location has room for improvement, but it is just temporary. More
Other Employees Tagged: Victor Lacuata
May 19, 2026
People in the office were nice and pleasant and also patient.. very conscientious about their job and to the client that they’re dealing with. patient.. very conscientious about their job and to the client that they’re dealing with. More
Other Employees Tagged: Victor Lacuata
May 06, 2026
This dealer has poor customer service, my car was not safe after service . I took it for simple change oil and they told me I need new front brakes . They told me service was done and car is ready. The n safe after service . I took it for simple change oil and they told me I need new front brakes . They told me service was done and car is ready. The next day , I drove the car , the breaks did not work . I almost hit other cars when I exited freeway . I called them panicking , they even let me arrange for my own towing . I called 2 more times panicked trying to reach service advisor and manager , they said they’re busy . Manager didn’t call me until after I dropped off car to the dealer . No update all day the next day. I’m still shaken . More
Other Employees Tagged: Victor Lacuata
March 28, 2026
From the beginning to the end, everything was perfect. They knew exactly how to sell a car to a customer service. I definitely recommend you buying a vehicle from them. It was absolutely l flawless They knew exactly how to sell a car to a customer service. I definitely recommend you buying a vehicle from them. It was absolutely l flawless More
March 20, 2026
Warranty recall work was effectively done. Car was washed and prepared well. Thank you! Regards. Car was washed and prepared well. Thank you! Regards. More
Other Employees Tagged: DAS Admin, Victor Lacuata
February 16, 2026
From the test drive through completed deal was a breeze. Had a great conversation with both sales man and finance manager. Would highly recommend Monterey Lexus. Had a great conversation with both sales man and finance manager. Would highly recommend Monterey Lexus. More
Other Employees Tagged: Kaycee
February 11, 2026
Great store and good ambassador of the Lexus brand. 100% will be a lifetime customer 100% will be a lifetime customer More
Other Employees Tagged: DAS Admin, Jason Seiber, Victor Lacuata, John O'Neal, Skye Keller, Isaiah Tatum
January 18, 2026
Our experience with Lexus Monterey exceeded our expectations in every way. We decided to purchase from them even though there were several closer Lexus dealers. expectations in every way. We decided to purchase from them even though there were several closer Lexus dealers. More
Other Employees Tagged: Jason Seiber, John O'Neal, Skye Keller, Isaiah Tatum
November 24, 2025
Being a loyal customer and owning Lexus, you should have better deals for loyal customers better deals for loyal customers More
Other Employees Tagged: DAS Admin, Victor Lacuata

