Ken Jones
Ken Jones at Lexus Monterey Peninsula

Ken Jones

General Manager

Lexus Monterey Peninsula

1721 Del Monte Boulevard
Seaside, CA 93955

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4.5
16 Reviews
4.5

16 Reviews

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16 Reviews of Ken Jones

June 01, 2026

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Employee Rating

Hello, I would like to express my sincere gratitude for the exceptional experience I had. Everyone was incredibly polite, helpful, and accommodating. The business was clean, enjoyable, and well-organiz More

by Christina.ayala86@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2026

Lexus Monterey Peninsula responded

It’s wonderful to hear you had an exceptional visit when picking up your used Lexus ES 350. We’re glad our team provided polite, helpful, and accommodating service in a clean, well-organized environment. Thank you for sharing your experience and we look forward to seeing you again. Jason Seiber General Manager jason.seiber@victorytoyota.com

May 23, 2026

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Employee Rating

My reappointment went smoothly. I always wait for the service. Service staff was great very professional and met my expectations. The temporary location has room for improvement, bu More

by wjross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Lacuata

May 23, 2026

Lexus Monterey Peninsula responded

We appreciate you sharing that your recent Lexus appointment went smoothly. Our service team is glad to have provided a professional experience and we’ll pass along your feedback about the temporary location. Thank you for trusting us with your vehicle. Jason Seiber General Manager jason.seiber@victorytoyota.com

May 19, 2026

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People in the office were nice and pleasant and also patient.. very conscientious about their job and to the client that they’re dealing with. More

by ectopy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Lacuata

May 19, 2026

Lexus Monterey Peninsula responded

It’s wonderful to hear that our office team provided patient and conscientious service during your recent Lexus service visit. Thank you for trusting us with your vehicle and sharing your positive feedback. Jason Seiber General Manager jason.seiber@victorytoyota.com

May 06, 2026

Dealership Rating
Employee Rating

This dealer has poor customer service, my car was not safe after service . I took it for simple change oil and they told me I need new front brakes . They told me service was done and car is ready. The n More

by rtmheenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Victor Lacuata

May 10, 2026

Lexus Monterey Peninsula responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Seiber General Manager jason.seiber@victorytoyota.com

March 28, 2026

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Employee Rating

From the beginning to the end, everything was perfect. They knew exactly how to sell a car to a customer service. I definitely recommend you buying a vehicle from them. It was absolutely l flawless More

by Hsb4ya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2026

Lexus Monterey Peninsula responded

It’s fantastic to know everything went smoothly on your purchase of the new Lexus LX 700h. Ken is thrilled to have guided you through our process and deliver flawless service. We appreciate your recommendation and look forward to assisting you again. Jason Seiber General Manager jason.seiber@victorytoyota.com

March 20, 2026

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Employee Rating

Warranty recall work was effectively done. Car was washed and prepared well. Thank you! Regards. More

by tom.tobin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DAS Admin, Victor Lacuata

Mar 20, 2026

Lexus Monterey Peninsula responded

We’re delighted the warranty recall on your Lexus TX 500h was completed efficiently. We’re pleased the wash and preparation met your expectations. Thank you for your feedback and we look forward to assisting you again soon. Jason Seiber General Manager jason.seiber@victorytoyota.com

February 16, 2026

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Employee Rating

From the test drive through completed deal was a breeze. Had a great conversation with both sales man and finance manager. Would highly recommend Monterey Lexus. More

by Ruebenandlily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaycee

February 11, 2026

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Employee Rating

Great store and good ambassador of the Lexus brand. 100% will be a lifetime customer More

by bruce.mcconnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 18, 2026

Dealership Rating
Employee Rating

Our experience with Lexus Monterey exceeded our expectations in every way. We decided to purchase from them even though there were several closer Lexus dealers. More

by RFIELDS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 24, 2025

Dealership Rating
Employee Rating

Being a loyal customer and owning Lexus, you should have better deals for loyal customers More

by barnespham5
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DAS Admin, Victor Lacuata

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