Ken Kuhfuss
Ken Kuhfuss at Frank Boucher Chevrolet Cadillac of Racine
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Ken Kuhfuss | Page 6

Service Consultant

Frank Boucher Chevrolet Cadillac of Racine

8600 Washington Ave
Racine, WI 53406

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4.7
64 Reviews
4.7

64 Reviews

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64 Reviews of Ken Kuhfuss

January 28, 2021

Dealership Rating
Employee Rating

Luchini and Kaiser are the best. All the service staff treat me as a vip. Mr Decker is especially a great host for your dealership More

by TREYPAY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Sucharda, Morry Decker, Michael Wichgers, Anton Lak , Charles Barske, Mike Carey , Hans Freisheim, John Kaiser, Amanda Kubicki

Mar 11, 2021

Frank Boucher Chevrolet Cadillac of Racine responded

We appreciate the positive review!

November 10, 2020

Dealership Rating
Employee Rating

I was taken care right away had a flat tired I was very happy how service was fast thank you for your hard work just hoping pricing will go down More

by MAN_FRESH24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 13, 2020

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing your positive experience with us!

October 23, 2020

Dealership Rating
Employee Rating

Part of the work performed resulted in a broken oil seal. Once discovered, it was fixed the same day and turned out ok. Fixing the problem including towing the car from my house then delivering the car bac More

by SCOTT.SALVATOR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2020

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing, Scott! Please reach out to us if there is anything else we can do for you.

September 28, 2020

Dealership Rating
Employee Rating

The Service Dept. Is VERY rude and disrespectful. Im Still waiting on salesmans to contact me in regards to issue, it's over 2 wks More

by TAMMYK69B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Johnson, Morry Decker, Michael Wichgers , Mike Carey , Hans Freisheim, John Kaiser, Kyle Smith

Sep 29, 2020

Frank Boucher Chevrolet Cadillac of Racine responded

Tammy K, we are very sorry to hear you had a negative experience with our Service Department. Unfortunately, we are unable to find your full name in our system to contact you directly. When you have the opportunity, please reach out to our Service Manager, Matt Luchini, at 262-886-1010 so we can discuss this further with you.

September 07, 2020

Dealership Rating
Employee Rating

Friendly service department with a very comfortable waiting area. Great seating area with large tv, free popcorn and drinks. Manager is very friendly and very quick to help with any problems I have. Yo More

by SHERRIRCN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Hans Freisheim, Enrique was my salesman

Sep 10, 2020

Frank Boucher Chevrolet Cadillac of Racine responded

We are happy to hear you enjoyed working with Enrique! Thank you for sharing and we hope to see you again in the future!

August 27, 2020

Dealership Rating
Employee Rating

A great place to go for all your vehicle needs. You are treated by your first name with a smile. They treat you like family. More

by BOB.GULAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Dylan Sucharda, Morry Decker, Michael Wichgers , Mike Carey , Hans Freisheim, John Kaiser, Amanda Kubicki, Candace Vilbaum

Aug 31, 2020

Frank Boucher Chevrolet Cadillac of Racine responded

Bob - thank you for the amazing review!

August 07, 2020

Dealership Rating
Employee Rating

verry good Ken Kuhfuss verry polite and he got my truck in and out verry fast .nice and clean waiting area.I appreciate Ken time and effort. More

by ICSIKORTAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 31, 2020

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing!

July 07, 2020

Dealership Rating
Employee Rating

Oil change I always receive great service, the worker are friendly and very professional. I never have to request any additional work they know their job.i woul More

by SHEILAANN462003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wilson, Silverio Melchor, Jeff Johnson, Morry Decker, Michael Wichgers , Mike Carey , Hans Freisheim, John Kaiser, Kyle Smith

Aug 06, 2020

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review and recommendation, Sheila!

June 26, 2020

Dealership Rating
Employee Rating

Service My service has always been great! My complaint is when checking in at the service desks NO ONE ever looks at me in the face. This has been every tim More

by thunderinghooves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker, Michael Wichgers , John Kaiser, Amanda Kubicki

Aug 06, 2020

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate your feedback about your visits with us. Please don't hesitate to contact us anytime, at 262-886-1010.

June 26, 2020

Dealership Rating
Employee Rating

needed a noise checked They were very helpful and attentive to my vehicle despite the difficulty with cover 19 they protected it very well. The warranty was difficult but th More

by lala9495
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2020

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review! It makes us happy to know you still had a positive, clean, and safe experience with us!

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