
Dealership Experience
9 yrs, 7 mos
Industry Experience
40 yrs, 5 mos
Languages Spoken
English
240 Reviews
Write a Review240 Reviews of Ken Riley
May 29, 2025
Randall Reed’s Planet Ford has the best employees and always treat you like family. I’ve purchased 2 vehicles from them and will continue to go there. always treat you like family. I’ve purchased 2 vehicles from them and will continue to go there. More
Other Employees Tagged: Kevin McKinnon, Juan (JP) Perez, Lyndi Sage - Walker
May 27, 2025
Great sales people. Ken was outstanding and took great care of us. Finance people were knowledgeable and helpful. The tech gout was very patient with while explaining Ken was outstanding and took great care of us. Finance people were knowledgeable and helpful. The tech gout was very patient with while explaining everything about the car. More
Other Employees Tagged: Stuart McKenry
May 23, 2025
The sales staff was professional and friendly. The finance person was not. Once I mentioned I would finance with my own credit union and didn’t want the service options, he seemed disengaged. This The finance person was not. Once I mentioned I would finance with my own credit union and didn’t want the service options, he seemed disengaged. This was exacerbated even more when the finance paperwork was delayed in being processed. I called for an update and was told to expect a return call. It never came. Callback is customer service 101. Not a good experience. More
Other Employees Tagged: Stuart McKenry
May 20, 2025
Kenneth Riley was very helpful and timely in his responses to my questions. Could not have asked for a better salesman. Brian, the tech guy, was so kind and patient. responses to my questions. Could not have asked for a better salesman. Brian, the tech guy, was so kind and patient. More
May 17, 2025
Poor salesmanship. My wife and I visited the Planet Ford 59 with my mother in law and her husband whom was also interested in purchasing a vehicle. I have purchased two My wife and I visited the Planet Ford 59 with my mother in law and her husband whom was also interested in purchasing a vehicle. I have purchased two f150’s from the dealership before. My wife and I owned a Mazda cx9 which was a little tight. So we were interested in a larger Expedition and the in-laws were interested in a Bronco. We were so excited when we arrived at the dealership and when we left we were so down that we through the business cards in the trash as we left out the door. K Riley gave use a very bad experience. He was never present, he answered every call received via cell when we had questions, we were told our children could not participate in the test drive that it was company policy.Long story short you all lost two sales, the fist my in-laws chose a Jeep Gladiator over the Ford Bronco not because it was better, however service and experience. My wife and I chose a Toyota Grand Highlander over the Ford Expedition for the same reason. We all went to two other dealerships who wanted to earn our business and treated us serious and with respect. It will be up for debate when I trade in my Ford F150 if I will do bones with this dealership. More
April 26, 2025
Typical high pressure sales pitch taking advantage of a persons tiredness and desire to simple go home. I blame myself for not walking away and coming back later with a clear mind. Dont go when youve worke persons tiredness and desire to simple go home. I blame myself for not walking away and coming back later with a clear mind. Dont go when youve worked a 12 hour shift . More
Other Employees Tagged: Richard Fuller, Gary Ryan, Zeke Moreno, Guy Guidry, Juan (JP) Perez
March 26, 2025
The sales people were friendly. The financial advisor was very good and helped us out a lot. The financial advisor was very good and helped us out a lot. More
Other Employees Tagged: Richard Fuller, Gary Ryan, Zeke Moreno, Guy Guidry, Juan (JP) Perez



