Juan (JP) Perez

The personnel is very friendly, they there to help you, they answer all my questions they honest people. they answer all my questions they honest people. More

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Very friendly and fast they were honest and on point with each step of the way each step of the way More

by GLORIABERNAL123 Verified Customer Verified Customer

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Guy always remembers my birthday and transferred the essentials from my old vehicle to the new one. essentials from my old vehicle to the new one. More

by nawlins1957 Verified Customer Verified Customer

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Very hospitable, good clean dealer ship friendly environment enjoy working with every department from sales to customer service. environment enjoy working with every department from sales to customer service. More

by BYRONHOOKER Verified Customer Verified Customer

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Awesome customer service from my sales rep. Oliver francisco. He went above n beyond to help us get the truck we want it. If i could give him a 100 rating for his attention I will do it. Oliver francisco. He went above n beyond to help us get the truck we want it. If i could give him a 100 rating for his attention I will do it. More

by angelicachavez.21 Verified Customer Verified Customer

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They do not warranty use vehicles very poor customer service I spoke with the used car manager and he basically told me oh well they wasn't going to help me get it fixed even though I took the vehicle b service I spoke with the used car manager and he basically told me oh well they wasn't going to help me get it fixed even though I took the vehicle back to them less than 48 hours after having it and they fail to see that the radiator was leaking but now that I know it's over $2,000 I can see why they didn't want to replace it More

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Service on my truck was done quickly and I’m very pleased with the results with the results More

by mikerolin Verified Customer Verified Customer

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Excellent Richard Fuller is great. Good job. Bought 3 trucks from the dealership. Good red Good job. Bought 3 trucks from the dealership. Good red More

by Paul Doyle Verified Customer Verified Customer

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Very helpful as nd easy to deal wit. They listen to you for sure. Like the dealership so far They listen to you for sure. Like the dealership so far More

by davmercer Verified Customer Verified Customer

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Dear Sir or Madam, I am writing to express my disappointment with the sales and financing process I experienced at your dealership. I was informed that I had to accept an 84-month financing pl disappointment with the sales and financing process I experienced at your dealership. I was informed that I had to accept an 84-month financing plan at 0% interest, as no other options were allegedly available at that time. Based on that information, I proceeded with the purchase. However, the very next day I received an email offering a 60-month financing plan at 0% interest with a down payment. This made it clear that the information provided to me during the purchase was incomplete or inaccurate, which left me feeling misled. I have always been a loyal Ford customer—this is my third Ford Explorer—and I truly appreciate the brand. Unfortunately, this experience was extremely disappointing and has significantly affected my confidence in the sales process. Because of this situation, I honestly feel that it may be time to close this cycle. I hope Ford values transparency and long-term customer relationships, and I trust that this feedback will be taken seriously. Sincerely, Eduardo Bustamante More

by Eduardo Bustamante Verified Customer Verified Customer

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