Ken Sidana
Ken Sidana at Greenway Hyundai Orlando

Ken Sidana | Page 3

General Manager

Greenway Hyundai Orlando

4110 West Colonial Dr
Orlando, FL 32808

Contact Me
3.9
69 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

36 yrs, 8 mos

Languages Spoken

English English

Hindi Hindi

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3.9

69 Reviews

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69 Reviews of Ken Sidana

October 05, 2024

Dealership Rating
Employee Rating

The way they treated me was great. The service personal was very accurate in their explanations. More

by perucho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder , Victor Mercado, Omar

Oct 07, 2024

Greenway Hyundai Orlando responded

Thank you, Perucho. We look forward to seeing you again at Greenway Hyundai Orlando!

September 21, 2024

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Employee Rating

After leaving the service dept upset & disappointed, they want a review. Here it is. The paint on my car is lifting up & literally flying off currently in 4 different areas. My car has 42,000 miles & I’ve pu More

by S. Livingston
Recommend Dealer
No

Other Employees Tagged: Lukus Felder , Victor Mercado

Sep 26, 2024

Greenway Hyundai Orlando responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Sep 26, 2024

Greenway Hyundai Orlando responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Sep 27, 2024

S. Livingston responded

Shirley Livingston cell 407-925-2333 I apologize for putting 1 star for the 3 people above because I didn’t recognize any of the names & I couldn’t leave them blank. Afterwards, I thought maybe Victor was the Service Manager & he brought me over to Henry. The only sales person I encountered was a young man with an unusual name that tried to sell me a new car in the service area while they were looking over the damage & taking pictures. He didn’t have any business cards, so he wrote his name on a sticky note.

September 01, 2024

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The personal of this dealership is very friendly and efficient. When you arrive at the dealership they welcome you and assist you with everything you need. Thanks to all of you for your help. More

by MIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder , Victor Mercado

Sep 03, 2024

Greenway Hyundai Orlando responded

Mio, Thank you! Lukas, Ken, and Victor appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greenway Hyundai Orlando.

July 24, 2024

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Excelente atención por el sr Moisés y muy agradecido por ayudarme en todo por adquisición de un vehículo More

by Josegregoriogando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder , Victor Mercado, Sr Moisés

Jul 24, 2024

Greenway Hyundai Orlando responded

Jose, Thanks for sharing about your experience with Greenway Hyundai Orlando. Moses and our team appreciate your business and hope to see you again soon!

July 02, 2024

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Employee Rating

I have had my car there from May 2nd until now which is July 1st. My timing chain had gone bad and they have yet to even relay the damages and Information the warrenty. 2 months and I still don't know if m More

by mccoy.derrick16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lukus Felder , Victor Mercado

Jul 05, 2024

Greenway Hyundai Orlando responded

Your frustration is completely understandable, and I apologize for the lack of communication and delays you've experienced. This certainly does not reflect the level of service we aim to provide. I'd like to personally assist in resolving this matter as quickly as possible. Please reach out at your earliest convenience so we can discuss further steps. Thank you, James Ferrell - Service Manager - 407-253-4793

June 18, 2024

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Employee Rating

I previously gave 5 stars for my purchase but feel the need to review again. I went back into the dealership to have a repair done to my 2016 Hyundai Elantra and the experience was wonderful! If you need More

by Jennifer Starke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder , Victor Mercado, Woody, Josh, Steven, Invilet, Jafar all so helpful and made the experience so pleasant.

Jun 18, 2024

Greenway Hyundai Orlando responded

Jennifer, thank you for sharing your positive experience with both our sales and service departments at Greenway Hyundai Orlando! We're glad to hear Woody and the team took great care of you. Enjoy your new Santa Fe XRT!

June 05, 2024

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Employee Rating

Software up date for my sonata is so costly. Such a thing must be a courtesy of the maker and dealer More

by molinaguillenmoises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder , Victor Mercado, The person who deals with is so polite and well mannered

Jun 06, 2024

Greenway Hyundai Orlando responded

We appreciate your business. We'd like to know more about this issue and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

May 20, 2024

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Very friendly and worked really hard to put together a deal that worked for all parties concerned. More

by smndavis3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder , Victor Mercado

May 20, 2024

Greenway Hyundai Orlando responded

We are so happy that our Greenway Hyundai Orlando team earned your five stars. Thanks for working with us!

May 12, 2024

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Employee Rating

Terrible customer service, refused to reply to any concerns, and would not honor warranty. Go anywhere but here. More

by henryfan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lukus Felder , Victor Mercado

May 13, 2024

Greenway Hyundai Orlando responded

We're sorry to see this review and apologize for any frustration you've experienced. We aim to provide excellent customer service, so it's concerning that we may have missed the mark here. We'd like an opportunity to discuss your concerns further and address any warranty issues you might be facing - please reach out at your earliest convenience. Thank you, James Ferrell - Service Manager - 407-253-4793

March 25, 2024

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Employee Rating

WOW! My life is so complicated and getting anything of a complicated nature done is almost impossible! Amir Tabrizi gave me support to get things done lon More

by Johnny Mac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder , Victor Mercado

Mar 25, 2024

Greenway Hyundai Orlando responded

Hi Johnny: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

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