Ken Sidana
Ken Sidana at Greenway Hyundai Orlando

Ken Sidana | Page 4

General Manager

Greenway Hyundai Orlando

4110 West Colonial Dr
Orlando, FL 32808

Contact Me
3.9
69 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

36 yrs, 8 mos

Languages Spoken

English English

Hindi Hindi

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3.9

69 Reviews

Write a Review

69 Reviews of Ken Sidana

March 16, 2024

Dealership Rating
Employee Rating

He was very helpful in getting my vehicle fixed, and a lot of help making sure am riding safely, answering all questions about my car needs, thanks Logan 😊 More

by maxwellgloria82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder , Victor Mercado

Mar 17, 2024

Greenway Hyundai Orlando responded

Thank you, Gloria! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greenway Hyundai Orlando, we look forward to having you as one of our valued customers for many more years to come!

March 15, 2024

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Employee Rating

Overall a great experience. They did not have the vehicle in stock but were able to find it an price match competitors a little further away. No surprises after the OTD offer More

by Chives
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teeko was the sales person. 5 stars.

Mar 15, 2024

Greenway Hyundai Orlando responded

We're delighted to know you had a great experience with us at Greenway Hyundai Orlando! Our team works hard to ensure we meet our customers' needs and expectations. Thank you for your feedback, it's much appreciated!

February 26, 2024

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Employee Rating

I was not happy with the service. We bought a used car 2020 Nissan Kicks and had issues with it ever since. The last time we took it back to have an issue fixed we were told it would More

by Phyllis Thompson (Washington)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh (Service), his supervisor

Feb 27, 2024

Greenway Hyundai Orlando responded

Phyllis, I'm truly sorry to hear about your experience. Our team is committed to providing excellent customer service and if you didn't receive that, I sincerely apologize. I'd like the opportunity to make things right and address any ongoing issues with your vehicle as well as discuss what happened during this whole process. If you're still interested in having a conversation with us, Please reach out when you have a moment so we can work towards resolving these matters together. Thank you, Ken Sidana - General Manager - (336) 693-9222

Feb 28, 2024

Phyllis Thompson (Washington) responded

Hello Ken, I will be in contact with you soon.

February 02, 2024

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Employee Rating

Tyler was very respectful and did a awesome job I will be requesting his service again More

by tikiram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder , Victor Mercado, Tyler from the service department

Feb 04, 2024

Greenway Hyundai Orlando responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Greenway Hyundai Orlando are glad to have you as a customer.

January 29, 2024

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Employee Rating

Excellent experience. This is the second car I buy with this dealership and Philip was friendly, knowledgeable and it was a smooth sale! Thanks More

by 😊
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Mercado, Philip

Jan 29, 2024

Greenway Hyundai Orlando responded

We're so glad to know you had another excellent experience at Greenway Hyundai Orlando! Thanks for your continued support - Phillip and the team hope you enjoy your new set of wheels!

December 22, 2023

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Employee Rating

It was not good. My car was there for a recall and it took almost a month to get fixed, and they didn’t fix everything that supposed to be fixed, they forgot the brea More

by Fernando V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lukus Felder , Victor Mercado

Dec 26, 2023

Greenway Hyundai Orlando responded

Fernando, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Dec 26, 2023

Greenway Hyundai Orlando responded

Fernando, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 15, 2023

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Employee Rating

Muy buen trabajo el de jenry. muchas gracias por la atencion .es muy precional.gracias More

by yelisandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder , Victor Mercado, Jenry

Dec 17, 2023

Greenway Hyundai Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2023

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Employee Rating

Knowledgeable, pleasant and patient Salespeople (LukasF) and Financing Specialists (Riadh E). Ken Sidana has assembled a smart and customer-friendly team at Greenway Hyundai. Highly recommended them for you More

by Kam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder , Victor Mercado, Riadh Elkins also 5-stars

Dec 13, 2023

Greenway Hyundai Orlando responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Greenway Hyundai Orlando!

December 13, 2023

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Employee Rating

They are very deceiving, using illegally tactic to make a sale.. They are disgusting, very disrespectful. And give you Gap and extended warranty without your knowledge. Fraud indeed. More

by gdottie396
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed, Javier, Ken and Amien

Dec 15, 2023

Greenway Hyundai Orlando responded

This feedback is very concerning as we do not run our business to mislead our customers. We strive for honesty and transparency, so I am sincerely sorry for any misunderstanding with your purchase. I think it would be best to look into this further and address what happened offline. Please reach out to me at your earliest convenience. Thank you, Dylan Aldinc - General Sales Manager - 407-274-6540

Dec 16, 2023

Greenway Hyundai Orlando responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 01, 2023

Dealership Rating
Employee Rating

Jerry the service technician is a professional knowledgeable staff member who kept me up to date on my car. Exstremly satisfied with his service More

by Nyandyfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder , Victor Mercado, Jerry service tech was great

Nov 02, 2023

Greenway Hyundai Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jerry and our team, and we look forward to working with you again.

Nov 02, 2023

Greenway Hyundai Orlando responded

Thank you for trusting us with your service needs!

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