Kendall Kile | Page 12

2009 Ford Fusion Kendall was amazing to work with. He greeted us as soon as we arrived at the dealership. Kendall took the time to learn about us and what we were look Kendall was amazing to work with. He greeted us as soon as we arrived at the dealership. Kendall took the time to learn about us and what we were looking for. My wife and I were not necessary going to buy a car that day as we just started looking and this was the first dealership we visited. Two test drives later we were signing on the dotted line. Thanks to Kendall and all the great staff at Olathe Toyota. Keep up the good work. More

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Finally bought a car! Over the years, we have called, visited and emailed with Shannon Merkyl. She has always been so willing to assist us - even though we never ended up Over the years, we have called, visited and emailed with Shannon Merkyl. She has always been so willing to assist us - even though we never ended up purhasing a vehicle. My husband is in sales and understands the value of the "relationship". We stopped in yesterday thinking we would look at a Camry because we are practical people looking for a good value and great milage (we keep our cars a long time). After driving the Camry Hybrid, while a nice car, it didn't offer some of the luxury that I'm used to (Infiniti owner). Shannon was busy with other customers who had made an appointment (we had not) and she asked if Kendall could go with us to test drive an Avalon. I was opposed to an Avalon as being the car for the geriatric generation. I was quite surprised in the ride, handling and style of the car. Kendall was very well informed and his "newness" didn't show thru. Both Kendall and Shannon made the experience of buying a new car from Kenny Thomas Olathe Toyota a pleasant one. Everyone was pleasant, attentive, but not pushy. I would recommend the dealership to others looking for exceptional service. More

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I had a wonderful experience with this dealership, but it all started with my salesman, Kendall Kile. I can't say enough good things about him. I have never purchased a car without my husband, so I was very all started with my salesman, Kendall Kile. I can't say enough good things about him. I have never purchased a car without my husband, so I was very nervous going in. Kendall immediately put me at ease with his knowledge, friendliness, and willingness to help. His customer service skills are admirable. Whatever I needed was immediately addressed. He was quick to call back if I called with any questions and rapidly got back to me if he had to check on anything in order to give me answers. He was always polite and anxious to make my experience a pleasant one. He was not aggressive, which I so appreciated, but made several recommendations as to options, etc, that I'm so glad I took his suggestions on. After my car as ordered, he touched base with me every so often till it arrived- and has checked in with me since I received it to make sure I was pleased and had no questions on anything. His enthusiasm was mirrored by everyone I dealt with at the Olathe Toyota dealership I've already given Kendall's card to a neighbor and a friend and told them about my great experience. I am so pleased with how everything turned out. More

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Kendall was very knowledgeable salesman on leasing vehicles. We were not sure if we wanted to purchase a used vehicle or go with a leasing option. Kendall was a tremendous in helping us decide which vehicles. We were not sure if we wanted to purchase a used vehicle or go with a leasing option. Kendall was a tremendous in helping us decide which option was best for our needs and budget. Jim in financing did a spectacular job getting us a outstanding interest rate and payments we could afford. We will highly recommend Kenny Thomas Olathe Toyota to all friends and family looking to purchase a vehicle. The staff made us feel extremely comfortable with our decision. We can't say enough about how our buying experience was with this dealership. More

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Service was great. Kendall was knowledgable kind fair understanding and helpful. Service was great. Timely and helpful. Dealership was clean and nice. Great experience. Thanks understanding and helpful. Service was great. Timely and helpful. Dealership was clean and nice. Great experience. Thanks More

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Kendall Kile at Kenny Thomas Olathe Toyota was pleasant, helpful and easy to work with. I did not know if I would purchase a car when I pulled in the lot but Kendall helped me to test drive several differen helpful and easy to work with. I did not know if I would purchase a car when I pulled in the lot but Kendall helped me to test drive several different cars and ultimately assisted me in the purchase of a used car which I absolutely love. I was clear that I needed to stay within a certain price point and Kendall was understanding of that. It had been many years since I purchased a car and it was a much smoother process than I remembered. I appreciate the Kendall and the folks at Kenny Thomas Olathe Toyota! More

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We were treated respectfully at all times and never, ever pressured to do anything. Kendall Kile was extremely helpful about producing vehicles to help us make a color choice based on an actual vehicle inste pressured to do anything. Kendall Kile was extremely helpful about producing vehicles to help us make a color choice based on an actual vehicle instead of a small color chip in a brochure or online. More

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