Kenenth "Mac" McFadden

The service experience is absolutely horrible. After being a Kia owner since 2020 - their service department literally makes me want to sell this car and avoid Kia in the future. Inspections aren’ After being a Kia owner since 2020 - their service department literally makes me want to sell this car and avoid Kia in the future. Inspections aren’t completed as stated, vehicle returned in a condition that was technically not safe to drive despite being assured it was (later tech admitted there was a major issue), requests to speak to service manager denied, sales staff comes into service waiting area to attempt to sell you new cars. Just ridiculously poor experience all around. More

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Service was quick; walk-ins welcome; staff was friendly and helpful; five-stars all around. and helpful; five-stars all around. More

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Everyone was super nice, quick, helpful above and beyond. Great experience. Good more than I asked or brought the car in for. Appreciated the car being washed too. Great experience. Good more than I asked or brought the car in for. Appreciated the car being washed too. More

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Greenway service department is always professional and friendly! They are always happy to see me! Service Department has been taking great care of my Kia’s since 2011! friendly! They are always happy to see me! Service Department has been taking great care of my Kia’s since 2011! More

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have been with this dealership for the last 3 years and they have been great! they have been great! More

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I had a recall type of issue that was taken care promptly. Very pleased with the service promptly. Very pleased with the service More

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I enjoy coming to greenway Kia of Rivergate the people there are very nice and helpful. I will use them for my car need. there are very nice and helpful. I will use them for my car need. More

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Great experience with getting my car serviced last week at Greenway KIA in Madison, TN. Got my oil changed and tires rotated in less that 2 hours. They even washed my car! Thanks. at Greenway KIA in Madison, TN. Got my oil changed and tires rotated in less that 2 hours. They even washed my car! Thanks. More

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Their service department sucks! !!! Once you’re there you wait forever and you’re never updated about service. Don’t even bother calling for appointment, no one ever answers the phon !!! Once you’re there you wait forever and you’re never updated about service. Don’t even bother calling for appointment, no one ever answers the phone. More

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They great in appreciative there service, I would go back there, and recommend people to there there, and recommend people to there More

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