Kenenth "Mac" McFadden | Page 2

They have always done a good job. But this time I asked for tire rotation they said I didn’t need one. I don’t remember asking if I needed one I ask for a rotation. May have to find a But this time I asked for tire rotation they said I didn’t need one. I don’t remember asking if I needed one I ask for a rotation. May have to find a different dealer next time. More

Helpful 0

Report | Print

I’m on my 2nd KIA from Greenway KIA Rivergate. Great sales people (ask for Virgil) maintanance staff and all in between! This is my family’s dealership Great sales people (ask for Virgil) maintanance staff and all in between! This is my family’s dealership More

Helpful 0

Report | Print

I have always had good service when I come here. This time I’d had to have my KIA Soul towed in because of a flashing engine light malfunction. Fortunately, they were able to fix the issue quickly This time I’d had to have my KIA Soul towed in because of a flashing engine light malfunction. Fortunately, they were able to fix the issue quickly and had a faster turn around than originally told. As I live alone and had some up and coming medical appointments, getting my car back faster than anticipated me very happy. More

Helpful 0

Report | Print

Kenneth was very attentive and knowledgeable was willing to take the time to explain the process and the service was fast and good to take the time to explain the process and the service was fast and good More

Helpful 0

Report | Print

I always get my car serviced @ Kia in Rivergate & they always take care if me. always take care if me. More

Helpful 0

Report | Print

Always professional, courteous and listen to the customers request and get your vehicle in and out with quick service. customers request and get your vehicle in and out with quick service. More

Helpful 0

Report | Print

They scam you with the diagnostic fee of $199. Charged me to “diagnose” a problem with my steering column when I am the one that told them the issue. Then double dipped and charged me another $199 Charged me to “diagnose” a problem with my steering column when I am the one that told them the issue. Then double dipped and charged me another $199.00 for labor for the same function for a $4.00 part. I have been a 15 year Kua customer who has bought 2 new cars and a used car. I am selling my new 2022 Kua Sportage and will never do business with a Kia dealer again. Hope you enjoy your $199 charge. You have lost a customer. More

Helpful 0

Report | Print

Received the quality work I expect from a car dealer. I was not disappointed at all. I was not disappointed at all. More

Helpful 0

Report | Print

Nice work on my car and good customer service and kind workers also welcome me workers also welcome me More

Helpful 0

Report | Print

Terrible experience. Barely did the minimum. I have repeatedly asked for basic things, like changing the windshield wipers (which I would gladly pay for) or looking at a Barely did the minimum. I have repeatedly asked for basic things, like changing the windshield wipers (which I would gladly pay for) or looking at a warranty-covered repair. Nothing happens. They are friendly. But that's about it. If my car wasn't under warranty, I would never step foot in that place again. More

Helpful 0

Report | Print