Kenenth "Mac" McFadden | Page 6

Terrible experience. Barely did the minimum. I have repeatedly asked for basic things, like changing the windshield wipers (which I would gladly pay for) or looking at a Barely did the minimum. I have repeatedly asked for basic things, like changing the windshield wipers (which I would gladly pay for) or looking at a warranty-covered repair. Nothing happens. They are friendly. But that's about it. If my car wasn't under warranty, I would never step foot in that place again. More

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Very helpful. Explained everything in detail. Made me feel comfortable that they checked everything. Kind and courteous. This is my first time to service departmen Explained everything in detail. Made me feel comfortable that they checked everything. Kind and courteous. This is my first time to service department. I will be back. Keep sending the coupons. Every bit helps. More

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I am very pleased with the service at Greenway Kia of Rivergate. Every staff member I encountered was professional yet laid back. That’s a great combination. Rivergate. Every staff member I encountered was professional yet laid back. That’s a great combination. More

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Service department was prompt, knowledgeable and helpful. Process to setup appt was quick and easy. Process to setup appt was quick and easy. More

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Fixed problem with rear widows being able to roll up and down. Thanks, Donald Weidknecht down. Thanks, Donald Weidknecht More

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Service manager Josh was great. It was my first service scheduled on my 2022. They had me in and out and even threw in a complimentary wash. Price was very fair. It was my first service scheduled on my 2022. They had me in and out and even threw in a complimentary wash. Price was very fair. More

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Fast,knowledgeable and very efficient customer service from the service department to the sales team'. from the service department to the sales team'. More

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Satisfied with the service today. The customer service was good also. Thank-you very much! The customer service was good also. Thank-you very much! More

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Waited for my service. Satisfied with service time. Very courteous staff & clean lobby. Will continue having my car serviced by Kia. Satisfied with service time. Very courteous staff & clean lobby. Will continue having my car serviced by Kia. More

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I had a situation with my car and called and spoke with Josh and he was willing to help me resolve the situation. Josh and Mac provided excellent customer service and they had my car fixed in a timely mann Josh and he was willing to help me resolve the situation. Josh and Mac provided excellent customer service and they had my car fixed in a timely manner. I was disappointed when I made the phone call because I really did not expect my situation to be resolved, but after speaking to Josh I felt better and when I got to the dealership he proved to be a man of his word. EXCELLENT CUSTOMER SERVICE!!! More

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