Kenn Olson | Page 80

Service Staff are Great. Kenn Olson is made for customer service. He knows how to take care of his customers and it shows. He's always kind, courteous, and patient when chec Kenn Olson is made for customer service. He knows how to take care of his customers and it shows. He's always kind, courteous, and patient when checking you in. Hopefully the dealership appreciates how he represents the service department. I will keep coming to Gosch just because of this guy. I feel appreciated at Gosch service department. More

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Oil Change Kenn Olson was so helpful today. He even went a step above and got our car washed. What a great service rep you have! We will be back! Kenn Olson was so helpful today. He even went a step above and got our car washed. What a great service rep you have! We will be back! More

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Ken has been Awesome! He is very aggressive in making sure the customer is satisfied with the work. He is very trustworthy and honest. He understands that if my wife’s Pony GT isn’t in perfect shape tha sure the customer is satisfied with the work. He is very trustworthy and honest. He understands that if my wife’s Pony GT isn’t in perfect shape that I would get in trouble : ). Thanks again Ken for the great service. Top notch!!! More

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Excellent customer service I was having issues with the new Sync update. Kenn stopped what he was doing and got it up and running. Thank you so much! I was having issues with the new Sync update. Kenn stopped what he was doing and got it up and running. Thank you so much! More

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Great service. Very concerned and helpful staff 2014 Escape in for intermittent overheating issue. After checking into the many possibilities it appeared the issue was resolved when a small crack in 2014 Escape in for intermittent overheating issue. After checking into the many possibilities it appeared the issue was resolved when a small crack in the bottle was found. After a test drive by the service dept., which produced no more issues, I picked up the car and drove home. The next day I took out the car and the overheating problem was still there. Brought the car back in and thru further examination it was discovered there was a bad connection to the cooling fan. This was fixed and the car runs fine. The problem was I now had 2 charges. Since the first charge didn’t fix the problem, Gosch service associate Ken Olson stepped up and only charged me for the visit that fixed the problem. My thanks to Ken Olson and service manager Grant who went above and beyond to make me feel important to Gosch. I’ve worked with Ken Olson before and he is everything one could want as a service associate. He’s the best. More

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Great service from Kenn Olson I have never met such a honest and friendly service adviser as Kenn Olson during my past service experiences. He's professional, knowledgeable and tr I have never met such a honest and friendly service adviser as Kenn Olson during my past service experiences. He's professional, knowledgeable and trustworthy towards his clients. I will always ask for Kenn at Gosch Auto dealership when I need my car serviced again. Thank you. More

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Service on my 2000 Crown Victoria I have been servicing my 2000 Crown Victoria at Gosch Ford for years. I trust Kenn Olson, my service writer, who has provided professional service i I have been servicing my 2000 Crown Victoria at Gosch Ford for years. I trust Kenn Olson, my service writer, who has provided professional service in a friendly and timely manner. I needed a Temp Blend Door Actuator. I had a quote from another shop closer to my home. I preferred to go to Gosch Ford so called Kenn . He was able to match the cost. I got the professional service I wanted and my car was ready sooner than expected. Thank you Kenn for providing excellent service I can trust. Sheila Ryker More

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Great service Kenn has been helping me and providing great customer service for years. The cashier Erica in parts has also always been very helpful and always has a Kenn has been helping me and providing great customer service for years. The cashier Erica in parts has also always been very helpful and always has a smile on her face. More

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Installation of new tires. Repair of Turn Signal. I have been dealing with Kenn Olson for over the past 12 years. Kenn Olson is very helpful and knowledgeable. Always a pleasure to work with. Very sat I have been dealing with Kenn Olson for over the past 12 years. Kenn Olson is very helpful and knowledgeable. Always a pleasure to work with. Very satisfied. More

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Great Service Department My Service Advisor Kenn Olson has taken care of my vehicles maintenance and repair needs for over 15 years. I could not be more satisfied! My Service Advisor Kenn Olson has taken care of my vehicles maintenance and repair needs for over 15 years. I could not be more satisfied! More

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