Kenneth Daniels | Page 6

Steven was courteous, knowledgeable , and patient with all my questions . He gave me time to make my decision and put my needs first. It was the best car buying experience I have had. all my questions . He gave me time to make my decision and put my needs first. It was the best car buying experience I have had. More

by JULIODDS Verified Customer Verified Customer

Helpful 0

Report | Print

Very pleasant car dealership experience. The one price shopping made buying the car easier, no haggling. Very happy with the experience overall and we got a great car. shopping made buying the car easier, no haggling. Very happy with the experience overall and we got a great car. More

by theandersonbunch Verified Customer Verified Customer

Helpful 0

Report | Print

Jenn was amazing! So so helpful and made the process of ordering a car so easy and Efficient. Major props to Jenn and the entire Jaguar Ocala dealership! ordering a car so easy and Efficient. Major props to Jenn and the entire Jaguar Ocala dealership! More

Helpful 0

Report | Print

Very happy with sales! They not only were not pushing but accommodating to my schedule and had the paperwork and vehicle ready when I arrived. accommodating to my schedule and had the paperwork and vehicle ready when I arrived. More

by JTRDDD Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service! High attention to detail! Staff are extremely helpful and knowledgeable about JLR products. All around a great shopping experience for anyone looking for a Jaguar or Land Rover Vehicle. extremely helpful and knowledgeable about JLR products. All around a great shopping experience for anyone looking for a Jaguar or Land Rover Vehicle. Ask for Steven he’ll make sure you get exactly what your looking for even if your unsure of what you want. More

by hacevedo8 Verified Customer Verified Customer

Helpful 0

Report | Print

I purchased a new vehicle. Ken Daniels and Jenn Frost were excellent. Both were very professional and not pushy at all. They were very easy to deal with. The dealership had a very friendly atmosphere and were excellent. Both were very professional and not pushy at all. They were very easy to deal with. The dealership had a very friendly atmosphere and the facilities were beautiful. What you would expect from a luxury dealership. More

Helpful 0

Report | Print

Great customer service! Fast service! Information provided was informative. Follow-up on apt was mentioned! Coffee was great! Will definitely use this location for my service needs! provided was informative. Follow-up on apt was mentioned! Coffee was great! Will definitely use this location for my service needs! More

by TRACYMCCANN01 Verified Customer Verified Customer

Helpful 0

Report | Print

Buying long distance, wired $30,000 (daily limits) of $3202, signed papers & overnighted them. As papers in route, Sean sold car night b4 they arrived. Unscrupulous—he is to be watched. $3202, signed papers & overnighted them. As papers in route, Sean sold car night b4 they arrived. Unscrupulous—he is to be watched. More

Helpful 0

Report | Print

Purchased a used vehicle from Ocala Jag-Range Rover. Had the pleasure of working with Cheryl Price. Excellent service and superb customer service. The best! the pleasure of working with Cheryl Price. Excellent service and superb customer service. The best! More

Helpful 0

Report | Print

I had an appointment to turn in my leased car. I called I had an appointment to turn in my leased car. I called a week in advance to insure it was still on. When the car was turned in at the appointed ti I had an appointment to turn in my leased car. I called a week in advance to insure it was still on. When the car was turned in at the appointed time I was told that the sales manager, Ken Daniels, was on vacation and someone else would handle it. That person Sean was busy with another customer. Steve Romano assisted with some of the initial data gathering but when that was over I still had to wait for Sean. He was obviously not prepared for this. What should have been done before I got there was initiated in a time consuming fashion after I got there. I left after 3 pm with a 1pm appointment. Calling Jag Finance could have all been done prior to my arrival. A dealer fee of $995 was added to the cost of buying the car. Doc and electronic filing fees are understandable but a dealer fee is not mandatory under law (Sean told me it was). I called Orlando Jag and their fee was $800. Nothing was done to the car. It wasn't cleaned, washed, nothing. What did Ocala Jag do to earn the fee? The lease turn-in fee in the contract was $495. I could understand charging that if they insisted on this bogus charge. All in all I came away with a bad taste about Ocala Jag. My neighbor was interested in buying a Land Rover and ended up buying it in Fort Lauderdale because he felt that he was ignored in Ocala. Ocala is convenient to The Villages but not to the extent that a fair deal is not offered and sales appointments are not met efficiently. More

by PLHANDZEL Verified Customer Verified Customer

Helpful 0

Report | Print