Kenneth James
Kenneth James at Longo Toyota of Prosper

Kenneth James | Page 10

Service Consultant

Longo Toyota of Prosper

2100 West University Drive
Prosper, TX 75078

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4.9
118 Reviews

Languages Spoken

English English

4.9

118 Reviews

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118 Reviews of Kenneth James

September 30, 2021

Dealership Rating
Employee Rating

Quick and easy. I Appreciate the help with the service needs. Thanks again Kenneth James More

by Kenny99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Longo Toyota of Prosper responded

Thanks for the shout out on DealerRater and please know how honored we are to serve you - Team Longo

September 14, 2021

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Employee Rating

Thank you for taking care of your customers. It was so easy to call back Harrison, tell him what we needed done and he referred us to service ; .got an appointment. We had to change our scheduled appointm More

by HAS882003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harrison Murphy

Sep 14, 2021

Longo Toyota of Prosper responded

What a great way to end our day @ Longo Toyota of Prosper. We're honored to serve you and please hurry back. Team Longo

September 03, 2021

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Excellent service, excellent people, excellent dealership. Everything excellent. Bought my car here and got oil change as well. Will buy another car in the future as well. More

by FARID.ALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and we're honored to serve you. Please have a safe holiday weekend and hurry back - Team Longo

July 14, 2021

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Employee Rating

Always an amazing experience at Longo Toyota of Prosper!!! I could go on and on but every time the Longo Team goes out of their way to make my personal visit the best yet!!! You can’t go wrong with More

by Kerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2021

Longo Toyota of Prosper responded

Thank you for entrusting the service team @ Longo Toyota of Prosper with your auto care needs and I couldn't agree with you more about Kenneth, he's certainly one of the many reasons why Longo is Longo. We will see you in another 5K miles or 6M - Team Longo

March 20, 2021

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Kenneth and his team did an excellent job of servicing my Tacoma. Kenneth coordinated a ride for me while Billy supervised the repairs. I was treated with great consideration. Thank you More

by Chris.harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Stewart

Mar 22, 2021

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo with your servicing needs.

Mar 24, 2021

Chris.harry responded

Kenneth and Billie did an excellent job. Thank you

March 15, 2021

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Wow. Most hands on dealership I've been to, ever. May be a little biased with my being a Toyota fan. Very professional and courteous. More

by 82Celica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chase Reninger

Mar 16, 2021

Longo Toyota of Prosper responded

Thank you for entrusting our dealership with your servicing needs. Make it a great day and hurry back - Team Longo

March 04, 2021

Dealership Rating
Employee Rating

I take both of my vehicles to Longo Toyota of Prosper- Kenneth James is my Service Advisor- he provides excellent service and values me as a customer. More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Longo Toyota of Prosper responded

Welcome back and THANK YOU for entrusting Longo Toyota of Prosper and Kenneth with your servicing needs. We can't wait to see you in another 5K or 6M whichever comes first. Stay safe and hurry back - Team Longo

February 26, 2021

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Service was great, communication was great, and repairs were completed in a timely manner. Why does the review have to be 25 words minimum. Doesn’t make sense More

by Jasondeering71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2021

Longo Toyota of Prosper responded

Thank you JasonDeering71 for taking time out of your day to share your visit on DealerRater. Unfortunately, we don't have any way to increase or decrease the amount of characters this platform is designed for. However, if DealerRater ever does ask for our feedback, I will be more than happy to share. Have a great weekend and thank you for entrusting Longo Toyota of Prosper | Kenneth with your car care needs.

February 14, 2021

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Employee Rating

Kenneth has exceptional customer services skills , he actually work for assisting customers and not just spending time 9-5 . Really impressed with his skills and customer services attitude , More

by Afreen01@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Longo Toyota of Prosper responded

Thank you for entrusting us with the service and needs of your vehicle. I will make sure to share your review with Kenneth, you will put a smile on his face. See you next time. Team Longo

December 15, 2020

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Employee Rating

Same service at Longo Toyota of Prosper as usual... EXCELLENT!! I’ve not been disappointed yet. Thanks so much for making my visit pleasant every time! More

by CYNTHIAMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2020

Longo Toyota of Prosper responded

THANK YOU for the shout out on DealerRater.... Team Longo Toyota of Prosper