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Kenneth James

Overview Reviews (121)

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Kenneth James

Kenneth James | Page 8

Service Consultant

Longo Toyota of Prosper

2100 West University Drive
Prosper, TX 75078

Contact Me

4.9

121 Reviews

Overview Reviews (121)

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

Languages Spoken

English

4.9

121 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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121 Reviews of Kenneth James

May 29, 2022

Dealership Rating

Employee Rating

This dealer is good , from sales and service department,I have no problem recommend to all my friends have no problem recommend to all my friends More

by Raymondwailau

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Araujo

May 31, 2022 -

Longo Toyota of Prosper responded

Thank you so much for entrusting the team @ Longo Toyota of Prosper with your auto care needs.

May 25, 2022

Dealership Rating

Employee Rating

Prompt service. Clear description of process process and work to be done. Set expectations about time required. Good explanation following completion of service. Clear description of process process and work to be done. Set expectations about time required. Good explanation following completion of service. More

by srdvdsn

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 25, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper Svc Dept - Thank you for entrusting our team

May 22, 2022

Dealership Rating

Employee Rating

David Araujo and Kenneth James took care of my routine service needs!! I can trust in them taking care of my Toyota Corolla knowing that my vehicle is in good hands for it’s care and maintenance!!! I have service needs!! I can trust in them taking care of my Toyota Corolla knowing that my vehicle is in good hands for it’s care and maintenance!!! I have been trusting David Araujo for years and he moved up in his position, but still takes care of me. Kenneth James was the service advisor yesterday and I am pleased. More

by Jansi Raj

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Araujo

May 23, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer, and we're honored @ Longo Toyota of Prosper to have been selected to handle your auto care needs. Hurry back - Team Longo

May 17, 2022

Dealership Rating

Employee Rating

Great service, very courteous service greeting. I have used their service since they arrived in Prosper I have used their service since they arrived in Prosper More

by Littleton_irby

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 17, 2022 -

Littleton_irby responded

I trust Longo to always provide services for my van.

May 11, 2022

Dealership Rating

Employee Rating

This is first time at the dealer and ver impressed with the service. Awesome service advisor. Very helpful and got my car issues fixed. He also provided me ride back home and picked up when my car was read the service. Awesome service advisor. Very helpful and got my car issues fixed. He also provided me ride back home and picked up when my car was ready. More

by ghostrider666

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 11, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Welcome to our family and we never want you going anywhere else. Make it a great day and thanks for the shout out. Team Longo

May 08, 2022

Dealership Rating

Employee Rating

People who served me were 100% friendlier and knowledgeable. I am extremely satisfied with them. knowledgeable. I am extremely satisfied with them. More

by guotachuoth

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 09, 2022 -

Longo Toyota of Prosper responded

Thank you for your loyalty and please hurry back - Team Longo

May 04, 2022

Dealership Rating

Employee Rating

Just wanted to thank everyone in the service team especially Kenneth. Thank you for all you do. especially Kenneth. Thank you for all you do. More

by rmascardo

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 04, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and THANK YOU for being the most important part of our business - Team Longo

April 20, 2022

Dealership Rating

Employee Rating

Friendly staff, great service, awesome and cozy waiting room, professional atmosphere, lots of free amenities room, professional atmosphere, lots of free amenities More

by Patrick N.

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 21, 2022 -

Longo Toyota of Prosper responded

Thank you for sharing your viewpoint on DealerRater on your service visit @ Longo Toyota of Prosper. Make it a great day and hurry back

March 11, 2022

Dealership Rating

Employee Rating

Very nice, and kind, goes beyond what is asked for. Trustworthy Great car dealership. Awesome Trustworthy Great car dealership. Awesome More

by ethyreingold

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 14, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting Longo Toyota of Prosper with your servicing needs

February 19, 2022

Dealership Rating

Employee Rating

It was a great experience every thing was extremely good. Kenneth was a pleasure to work with Kenneth was a pleasure to work with More

by Marvanderson1214

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Andrew Palencia , Tony Pan, Mark Bennett

Feb 21, 2022 -

Longo Toyota of Prosper responded

Thank you for trusting the team @ Longo Toyota of Prosper with your servicing needs.