Kenneth James
Kenneth James at Longo Toyota of Prosper

Kenneth James | Page 7

Service Consultant

Longo Toyota of Prosper

2100 West University Drive
Prosper, TX 75078

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4.9
118 Reviews

Languages Spoken

English English

4.9

118 Reviews

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118 Reviews of Kenneth James

December 30, 2022

Dealership Rating
Employee Rating

Service Technician was very helpful and explained the services that performed and was quickly done. More

by Edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2022

Longo Toyota of Prosper responded

Thank you for your kind words, we're honored to serve you. Have a great rest of the week and Happy New Year's - Team Longo

November 08, 2022

Dealership Rating
Employee Rating

Great service and fairly fast service compared to other dealerships. Complimentary car wash is a plus. Very grateful to Kenneth for his exceptional service My only con is: service is very pricey More

by jonewilllcJP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2022

Longo Toyota of Prosper responded

We appreciate the time you've taken to share your viewpoint both in areas of satisfaction (overall Svc) and opportunity (price) - Your feedback has been shared with our Svc Mgmt team

October 08, 2022

Dealership Rating
Employee Rating

Excellent service from start to delivery. Kenneth gave me a very professional advice on the needed service. Thank you, all those at Toyota Prosper that worked on my car. You help me feel conf More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper THANK YOU for all your trust you have in our company. Make it a great day and hurry back

July 18, 2022

Dealership Rating
Employee Rating

I am happy with the service that he provided me, he explained to me how long it will last, the cost and what they did to my car from the service. More

by gabygusal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Longo Toyota of Prosper responded

Thank you for selecting Longo Toyota of Prosper for your servicing needs. Hurry back - Team Longo

July 13, 2022

Dealership Rating
Employee Rating

Service Advisor always courteous & professional. My 2nd time there this week for service & they get the job done. in & out very promptly. Excellent work. Keep up the great job!. More

by DannyN409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Weston Wallace

Jul 13, 2022

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo Toyota of Prosper to handle your auto care needs. Enjoy the rest of your week and hurry back

July 10, 2022

Dealership Rating
Employee Rating

First visit to service department and had great experience. Staff was friendly, helpful, courteous and vehicle was done sooner than expected and for less money than originally quoted. Will be my More

by Scott Toomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for the 5-star DealerRater review and cannot wait to share this with the svc team @ Longo Toyota of Prosper. Make it a great day and hurry back

June 09, 2022

Dealership Rating
Employee Rating

I use this dealership because I like the service manager, Kenneth James. He is a true asset to this dealership. I believe he has a true interest in taking care of my Prius More

by Dorisward683
Customer Service
Friendliness
Recommend Dealer
Yes
Jun 09, 2022

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo Toyota of Prosper with your auto care needs. Hurry back

May 29, 2022

Dealership Rating
Employee Rating

This dealer is good , from sales and service department,I have no problem recommend to all my friends More

by Raymondwailau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Araujo

May 31, 2022

Longo Toyota of Prosper responded

Thank you so much for entrusting the team @ Longo Toyota of Prosper with your auto care needs.

May 25, 2022

Dealership Rating
Employee Rating

Prompt service. Clear description of process process and work to be done. Set expectations about time required. Good explanation following completion of service. More

by srdvdsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper Svc Dept - Thank you for entrusting our team

May 22, 2022

Dealership Rating
Employee Rating

David Araujo and Kenneth James took care of my routine service needs!! I can trust in them taking care of my Toyota Corolla knowing that my vehicle is in good hands for it’s care and maintenance!!! I have More

by Jansi Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Araujo

May 23, 2022

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer, and we're honored @ Longo Toyota of Prosper to have been selected to handle your auto care needs. Hurry back - Team Longo

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