Kenneth Lopez | Page 21

Thank you Mazda of New Rochelle Coming in, I was still unsure of what car I wanted. Fortunately, I was able to find the perfect fit from their wide selection of cars. Alan was very p Coming in, I was still unsure of what car I wanted. Fortunately, I was able to find the perfect fit from their wide selection of cars. Alan was very patient with me and answered all my questions (I had many). The manager Kenneth was professional and seemed very genuine! They made buying a car not dreadful at all! More

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Gracias a la gente de mazda por su buen servicio.thank you appreciate everything you did for me. Everyone should come here. Think you again a la gente de mazda por su buen servicio.thank you appreciate everything you did for me. Everyone should come here. Think you again More

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Awesome I’ve come to this dealership multiple times to view one car and they were very helpful every single time. I recommend coming to Ammar! Everyone is ve I’ve come to this dealership multiple times to view one car and they were very helpful every single time. I recommend coming to Ammar! Everyone is very helpful! More

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Excellent Experience at Mazda of New Rochelle Greg Wilson is a true pro. Extremely courteous salesperson who found us exactly the car we wanted in a timely manner.The "certified" used car purchase Greg Wilson is a true pro. Extremely courteous salesperson who found us exactly the car we wanted in a timely manner.The "certified" used car purchased at Mazda of New Rochelle also had 28,000 LESS miles and was priced $1,000 LESS than the same year model we found in Ct.. so pricing was very fair. From initial meeting to time of delivery , transaction was very smooth. Friendly management staff also. More

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Wonderful service. Great job. My experience with Mazda of New Rochelle has been wonderful. Mr. Charles Cunningham has been especially good. He is personable, knowledgeable, and so My experience with Mazda of New Rochelle has been wonderful. Mr. Charles Cunningham has been especially good. He is personable, knowledgeable, and so willing to please..Lily Memija who sold us the CX-5 was also extremely accommodating in every way, making our association with Mazda of NR a pleasure! More

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Amazing Experience After months of deciding what car to buy I decided to get a new CX-5. I went to the dealership and was greeted by Charles who was welcoming and asked After months of deciding what car to buy I decided to get a new CX-5. I went to the dealership and was greeted by Charles who was welcoming and asked me what I was interested in rather than trying to force me to look at something I didn’t want. I test drove the CX-5 and immediately fell in love. Charles was helpful and informative which made the process much more enjoyable. Would absolutely recommend. More

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Worst Dealership They are the worst dealership i have ever been too. The sales manager and gm dont care if they have a sale or not. My wife went to go and pick up her They are the worst dealership i have ever been too. The sales manager and gm dont care if they have a sale or not. My wife went to go and pick up her new lease today and the car wasnt ready we set a date todays date a week and a half ago. She waited from 12 to 3 pm for them to inspect the car and clean it. When they were set and done we inspected the car and there was a big scratch on the fender. How the helldo you have a car on your lot for a week and a half and not have it prepped and ready before we go and pick it up and hve a big scratch. Both GM and Sales Manager said not a big you ca. Take it and come back to get it fixed. WE DID NOT TAKE THE CAR! Took our deposit and are now going to another dealership. This has been the worst experience at a dealership. No one cared that we have been there for 4 hours. They are THE WORST!!!!!!! More

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2 thumbs up Fast and efficient service. My overall experience has been flawless from sales to services. The staff is extremely friendly and i would highly recomme Fast and efficient service. My overall experience has been flawless from sales to services. The staff is extremely friendly and i would highly recommend them. More

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Bait/Switch (but the people are nice) The staff are professional, responsive and helpful. The issue is a manager who won’t leave his office to speak to customers! I was quoted a price The staff are professional, responsive and helpful. The issue is a manager who won’t leave his office to speak to customers! I was quoted a price (via phone and email) which also listed a 0% apr for credit worthy customers, (which i am) but once I travelled up from the city they could not stand by that number. They took advantage of the fact it was late at night and I am 5 months pregnant. Instead of taking the train back at 9:30 at night, I paid more. The dealer quotes a low price and then gets a kick back from the bank to charge a 5%+ apr. With credit in 800’s that is insane. No, it’s unprofessional. If it was an honest mistake, he should have come out and apologized but the poor employee was trying her best. More

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The slowest dealership The first time I bought a car from this dealership, I had a good enough experience to come back for a trade-in. Sadly instead of treating me better as The first time I bought a car from this dealership, I had a good enough experience to come back for a trade-in. Sadly instead of treating me better as a return customer, I was made to wait for 8 hours before I can get in the purchased vehicle. I complained to the manager, and did not help speed things up. We all know that it takes forever at a car dealership, but 8 hours is excessive by any standards. On top of everything I just received a call to come back for a missing signature. Seriously?? You kept me there for 8 hours and couldn't get all the paperwork in order. I will NOT come back under any circumstances. More

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