Kenneth Meeks

My new Telluride with 4500 miles had an engine light come on. Royal was the nearest Kia dealer from our vacation condo. We drove in without an appointment and Kenneth handled my problem. Professional but on. Royal was the nearest Kia dealer from our vacation condo. We drove in without an appointment and Kenneth handled my problem. Professional but friendly . He arranged for a Lyft home, took 3 tries, and when ready offered a Lyft back to the dealer. All at Royal were frienly and easy to talk to. Too bad I live in Chicago. More

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I messed up the date and time on my appointment and effectively had no appointment. Ken helped me, got me signed in without making me feel foolish, kept me informed along the way of the repairs and co effectively had no appointment. Ken helped me, got me signed in without making me feel foolish, kept me informed along the way of the repairs and cost. Got it all done in the same day my KIA Soul is running great! Highly recommend! More

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