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Kenneth "Rags" Jones
Kenneth "Rags" Jones | Page 33
Service Consultant
Wolfchase Honda
2982 N Germantown Rd
Bartlett, TN 38133
323 Reviews
Dealership Experience
7 yrs, 11 mos
Industry Experience
37 yrs, 7 mos
Languages Spoken
English
323 Reviews of Kenneth "Rags" Jones
September 15, 2019
Run down but Pleasant employees The service center is old and run down, the people seem pleasant. This was my first visit to this service center. I usually go to Honda 385, customer The service center is old and run down, the people seem pleasant. This was my first visit to this service center. I usually go to Honda 385, customer service is much better at the Honda Nation dealership. The only reason I brought my car here was the free service offered after purchase. I have one more free service and will probably return to Honda 385. As the service center is much more up to date. Honda 385 is much more customer oriented, its the little things for example, they always wash your car, not give you a coupon for you to do it yourself and tell you that you will have to come back to use the Nissan car wash at a later date. More
by DORETTA.OCAMPO
Verified Customer
September 15, 2019
Inconsistent 3 weeks ago we took our van for an oil change and were told we had 50% left on brakes. Then yesterday we were told we needed our brakes changed. And w 3 weeks ago we took our van for an oil change and were told we had 50% left on brakes. Then yesterday we were told we needed our brakes changed. And when I asked about it the service representative told me that the techs don’t always gauge things right. Why would I take my car to Honda if they can’t give me accurate information. Feels like I was sold something I didn’t need. Horrible service and response by the people in the service department. More
by REYMUNDOMENESES
September 15, 2019
Friendly, Fast and detailed service I was greeted promptly upon arrival. All service was explained in detail and completed in a very reasonable amount of time. I am a repeat customer and I was greeted promptly upon arrival. All service was explained in detail and completed in a very reasonable amount of time. I am a repeat customer and will return for my service and new car needs. More
by HCLSTEWART
