Kenneth Simms | Page 3

Mr. Kenneth was very helpful and gave a lot of information on the vehicle. We would recommend him to our friends. Thank you Mr. Kenneth. information on the vehicle. We would recommend him to our friends. Thank you Mr. Kenneth. More

by djtheriot Verified Customer Verified Customer

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My sales man Kenneth Simms made my purchase as slimline as possible and stress free. I will be spreading his name around all my friends that are interested in a new GMC truck. When I returned with an issue as possible and stress free. I will be spreading his name around all my friends that are interested in a new GMC truck. When I returned with an issue with the seat, Kenneth gave it full attention and introduced me to Kaitlin Dauzat. They are an amazing team working together to get the one goal accomplished. Astonishing CUSTOMER service. Awesome sales and service team. More

by caucoin3 Verified Customer Verified Customer

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My journey began with Kenny and ended with Zack. Everyone at Crown Buick was fantastic! Top notch customer service and I’m so in love with my new ride! Everyone at Crown Buick was fantastic! Top notch customer service and I’m so in love with my new ride! More

by kcreel75 Verified Customer Verified Customer

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It was very clean. They are very fast! They seen me in the parking lot and someone came out immediately and helped me out! They listen and they work with you! They are very fast! They seen me in the parking lot and someone came out immediately and helped me out! They listen and they work with you! More

by tytaniaangeletta Verified Customer Verified Customer

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They provided a non-pressure experience and wer knowledgeable about my vehicle of choice. It was a great buying experience. knowledgeable about my vehicle of choice. It was a great buying experience. More

by robguichet Verified Customer Verified Customer

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Kenneth Simms made the process very simple. He’s a super nice guy also. I’d recommend him to anyone. He’s a super nice guy also. I’d recommend him to anyone. More

by bd Verified Customer Verified Customer

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Kenneth the absolutes best sale rep I've ever encountered. He very knowledgeable and easy to work with. I'd give him 10 stars if i could. Crown Buick GMC the very best!! encountered. He very knowledgeable and easy to work with. I'd give him 10 stars if i could. Crown Buick GMC the very best!! More

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Kenneth and Donald were great , best experience i have ever had . They spent so much time explaining everything to us . I am thoroughly satisfied and would go back . ever had . They spent so much time explaining everything to us . I am thoroughly satisfied and would go back . More

by pmanzalone Verified Customer Verified Customer

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I was sold a bad truck that was supposed to be GMC certified. When I contacted the dealership I received no help even with my warranty. They never had loaners but always had a 2 week minimum for them certified. When I contacted the dealership I received no help even with my warranty. They never had loaners but always had a 2 week minimum for them to look at your vehicle. I was expected to be without a vehicle for at least 2 weeks just so they can look at and determine the problem. This is not including the time it would’ve took to repair the vehicle. Every time I brought my truck in with a problem they told me the system wasn’t picking up a code. The code magically came up when my warranty was expired. I had the worst experience ever. I bought my truck in to get the tire sensors repaired they went out again and still have not been repaired by GMC. I contacted the managers countless of times I received one call back with an awful attitude and him shouting on the other side of the phone. The only employee that helped me as best she could was ms. Danette in the service department. I bought the truck trusting Mr. Kenny’s word. I shouldn’t have. The truck was sold to me with a cigarette burn on the seat and a crack in the windshield. He didn’t even contact me to tell me my license plate was in, told me he had a bad number then proceeded to call my good number out to me. I was told I can bring it back to get it repaired. That was an awful experience. I was offered a trade in for something smaller than what I have. My experience overall was terrible. More

by lenyelle.bridges Verified Customer Verified Customer

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Employees were attentive to my needs and tried their best to ensure i was satisfied. Kenneth went above and beyond his duties to explain all the features of the car. to ensure i was satisfied. Kenneth went above and beyond his duties to explain all the features of the car. More

by fpferrand Verified Customer Verified Customer

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