Kenneth Sorensen | Page 8

I appreciated them solving an issue with my car that took 3 visits to another dealership, without my issue being solved 3 visits to another dealership, without my issue being solved More

by tanyajerry6 Verified Customer Verified Customer

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These people are liars they are not reliable at all! I've been there twice trying to get a car and they always try to tell me that they can't help me unless I have thousands down I even seen signs that I've been there twice trying to get a car and they always try to tell me that they can't help me unless I have thousands down I even seen signs that say bad credit no credit no problem and then they'll still tell me that my credit is not good enough for them to help me so you guys are reliable Liars More

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Lack of transparency on the condition of the car. They were unable to put together paperwork with the right information for purchase. They have not returned initial payment after cancelling the sale. They were unable to put together paperwork with the right information for purchase. They have not returned initial payment after cancelling the sale. (Car was never shipped as sale was cancelled) More

by camilo.sierra Verified Customer Verified Customer

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Realiable Nissan is a trustworthy dealer! They are responsive to queries and provide excellent customer service. Their inventory has everything from desirable sports cars to work trucks They are responsive to queries and provide excellent customer service. Their inventory has everything from desirable sports cars to work trucks and family haulers. Next time I’m looking for a Nissan I’ll be sure to reach out to Reliable Nissan! More

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Pacman was amazing. Love my new Sentra and will always return to Reliable Nissan to buy and service. Love my new Sentra and will always return to Reliable Nissan to buy and service. More

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My partner and I attempted to get a Nissan Rogue from this place.We saw a car that we wanted and were approved for it, however the dealership needed to get parts for the car as it remained inoperable on this place.We saw a car that we wanted and were approved for it, however the dealership needed to get parts for the car as it remained inoperable on the lot. We waited nearly 4 weeks. The sales person was awesome and understanding. The management is another story! We played tag for nearly 4 weeks, having to wait additionally due to the service repair team ordering the wrong part.We called the managers asking for any accommodations because the issues of waiting and them not communicating with us. Point blank from Manny and general manager " Do you want us to give you the car? Your wait is not our problem " This playing tag happened for quite sometime. A few days ago, the part mysteriously showed up as we went into the dealership to see what had been going on. At this point we wanted a car that worked. We saw another car that was a few thousand higher, but not by much. The management team were to concerned about their own pocket and not interested in trying to keep our business. They refused to get us into this car. Keep in mind the parts for the car that we had wanted still needed to be installed and could take an additional 2 weeks because there is only 1 service tech that does it. we ended up not getting the car. Ridiculous. Reliable Nissan let nearly 30,000 with financing pass on by. Perhaps people like us ( GAY) were not welcomed here. Bad business happens here. More

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Pacman is a great guy he helped me get into a new Rogue at Reliable Nissan. If your visiting this location ask for him. at Reliable Nissan. If your visiting this location ask for him. More

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Kenneth Sorensen at reliable Nissan is so awesome. He got me a new Altima and got my father out of a bad situation He got me a new Altima and got my father out of a bad situation More

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I was sold a car on July 5, 2022. Waited until September 8, 2022 just to get the damage repaired since date of sale, headlights and driver door panel. They have had vehicle since Sept Waited until September 8, 2022 just to get the damage repaired since date of sale, headlights and driver door panel. They have had vehicle since September 8th and now they are refusing to repair anything. But, my headlights and door have been needing repair since the sale day, literally, how can you be okay with treating me this way. T.L. Terrell More

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Kenneth and Kinzo got me into a Kicks. I love it and thank you reliable nissan I love it and thank you reliable nissan More

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