Kenny Ellert | Page 6
Service Advisor
Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage
9600 Old Seward Hwy
Anchorage, AK 99515
104 Reviews
Write a Review104 Reviews of Kenny Ellert
April 10, 2018
Service done alot faster I want to Thank Kenny Ellert for always being kind, helpful and informative when my Dodge needed the service. Is straightforward with any questions I I want to Thank Kenny Ellert for always being kind, helpful and informative when my Dodge needed the service. Is straightforward with any questions I may have. More
April 04, 2018
Best Ram service.department in AK I never have to wait long.and the service department is alway polite and helpful. However, I believe the best quality the service department possesse I never have to wait long.and the service department is alway polite and helpful. However, I believe the best quality the service department possesses is transparency. Always up front and honest. Sadly, this service department is one of the few.honest ones.out there. More
March 16, 2018
Recall repair Easy and quick service drop. Repairs were done in less than a day and I got a phone call update halfway through the day. Pick up was quick and seamles Easy and quick service drop. Repairs were done in less than a day and I got a phone call update halfway through the day. Pick up was quick and seamless. More
February 21, 2018
Not a good experience Not happy with vehicle purchased. Not happy with service department. Not happy overall with the service received since purchasing my vehicle. Would Not happy with vehicle purchased. Not happy with service department. Not happy overall with the service received since purchasing my vehicle. Would not recommend. Poor communication by de vice department each time I have visited. More
January 30, 2018
Very kind and polite service staff. The customer service and professionalism of the service staff was excellent. I took my truck in for service and they took care of what I needed recom The customer service and professionalism of the service staff was excellent. I took my truck in for service and they took care of what I needed recommended some needed services and didn’t trying to push me into repairs or parts that I didn’t really eat at that time. I will be returning more often. More
Other Employees Tagged: Mike Sawada, Tony Allen , Clayton McCurdy, Landon Bauer, Moises Gonzales, Jake Grenier, Keoni Heller, Cody Siekawitch, I don’t remember exactly the guys name but he checked me in Forbes an oil change.
December 14, 2017
Recall done quickly I was told it would take 2 hours to service my vehicle, but when I got there Kenny noticed I was sick and told me they would get right on it so I cou I was told it would take 2 hours to service my vehicle, but when I got there Kenny noticed I was sick and told me they would get right on it so I could get home asap. The service only took a little over an hour and John got my keys and backed my car to the door so I wouldn't have to walk so far. Thank you guys for taking care of me! More
Other Employees Tagged: John Palmer
December 12, 2017
Service Department is the best ever Express lube and general service have always been so helpful and efficient! Love that they take the time to know who I am and do a great job ge Express lube and general service have always been so helpful and efficient! Love that they take the time to know who I am and do a great job getting me in and out More
Other Employees Tagged: Moises Gonzales, Jake Grenier, Keoni Heller, Mike Little
December 11, 2017
Easy going day to purchase a car for my lovely wife My day started with the right foot when Patrick came to me and help me in the process to purchase a car for my lovely wife. Patrick was a key in this My day started with the right foot when Patrick came to me and help me in the process to purchase a car for my lovely wife. Patrick was a key in this transaction. Very helpful and kind at all time. Thank you for everything. More
Other Employees Tagged: Patrick Osbon , James King
December 01, 2017
Good customer service Kenny was very helpful and prompt in updating the status of the warranty work. He was courteous and friendly. He also took care of the recall item tha Kenny was very helpful and prompt in updating the status of the warranty work. He was courteous and friendly. He also took care of the recall item that we did not know. More
November 25, 2017
're keyed my ram I didn't have to call them, I dropped my truck off at the night drop box and they called me the next day with it in tip top shape I didn't have to call them, I dropped my truck off at the night drop box and they called me the next day with it in tip top shape More
Other Employees Tagged: Clayton McCurdy, Cody Siekawitch