Kenny Ellert | Page 7

Oil change completed and interior water leak found As busy as they were, Kenny called me to update me and let me know the status on my vehicle. Everything was completed quickly and efficiently!! As busy as they were, Kenny called me to update me and let me know the status on my vehicle. Everything was completed quickly and efficiently!! More

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Outstanding Service Advisor (Kenny Ellert) Want to say Thanks to Kenny Ellert,, you ever try moving after being in the same spot for 30 years, Kenny's Team went out of there way to equipment my Want to say Thanks to Kenny Ellert,, you ever try moving after being in the same spot for 30 years, Kenny's Team went out of there way to equipment my Ram 1500 Sport with air lift bag system traveling through Anchorage to purchase a Cargo Trailer,also rotated the tires & oil change & got me into a rental car with my Maintenance Plan, buy this, its worth it., they take care of there loyal customers. The Team is like your Best Friends, Kenny always has pointed me in the right direction for service & his Knowledge of the Best trucks on the Alaska roads, the Dodge Hemi truck. The following day after another 200 miles, Just traveling through anchorage, I called to install custom tow hooks, he replied, bring it by, I was out of there in two hours, again the team helped me unhook a cargo trailer, & proceeded with the work. Its really noticeable to see a team working together that is willing & Able to provide there customers with the service that one wants. Thanks again Lithia. Call Kenny if you want it done right- 907-868-9346 More

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awesome Kenny was so helpful and friendly. Really lucky to have him as the one who handle my dodge journey. He makes sure that everything is done and ok. Kenny was so helpful and friendly. Really lucky to have him as the one who handle my dodge journey. He makes sure that everything is done and ok. More

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My Jeep They have the best service department in AK . I am happy to drive 90 miles just for regular service. I trust them to do the job right the first They have the best service department in AK . I am happy to drive 90 miles just for regular service. I trust them to do the job right the first time. More

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Service with a smile Kenny was professional and took care of what was needed this is my significant others vehicle and if momma is not happy no one is. Kenny was professional and took care of what was needed this is my significant others vehicle and if momma is not happy no one is. More

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Excellent service! Great service all around; everyone was so very helpful! Keith was very knowledgeable and wonderful to work with. And Matthew and Kenny were as well! Great service all around; everyone was so very helpful! Keith was very knowledgeable and wonderful to work with. And Matthew and Kenny were as well! More

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2011 Dodge recommended maintenance Review my experience has been with the service advisor Kenny Ellert. Service has always called for a reminder for oil changes & Maintenance. I have the dodge my experience has been with the service advisor Kenny Ellert. Service has always called for a reminder for oil changes & Maintenance. I have the dodge vehicle protection plan, don't have to ask, my rental car is always waiting while the my dodge is serviced. I live 200 miles away, they always have got me in on my request of date & tijme. Very profession team. More

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Transmission repair Kenny listened to my concerns about a needed repair discovered during a different repair and offered a great solution to help me fix the issue. Kenny listened to my concerns about a needed repair discovered during a different repair and offered a great solution to help me fix the issue. More

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Vehicle Maintenance Knowledgeable of vehicle maintenance and what duties have been performed prior to appointment plus what is actually needed at this requested appointme Knowledgeable of vehicle maintenance and what duties have been performed prior to appointment plus what is actually needed at this requested appointment. Also advised of needed work/attention to vehicle issues prior to actually doing job. Top rate performance by service personnel - Kenny, Service Advisor - in assisting "what is needed for vehicle maintenance." More

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Great communication and car detail Kenny had great ongoing communication as to rental car availability and where my car was in the process being fixed. The interior of the car was detai Kenny had great ongoing communication as to rental car availability and where my car was in the process being fixed. The interior of the car was detailed beautifully More

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