Kenny Medert

Brought car in for acceleration and possible transmission issues for repair. Their diagnosis was it needed a new air flow sensor and offered to buy the car for $100, I declined and authorized the repair. Aft issues for repair. Their diagnosis was it needed a new air flow sensor and offered to buy the car for $100, I declined and authorized the repair. After they said the car was ready I asked if it's repaired, they said yes. I drove off the lot and was nearly hit by a car as my car stalled in the middle of the road, the car was now running extremely hot and the acceleration issues were worse and had to bring it right back in. It's now inoperable and I had to bring it right back in. The technician admitted the mechanic didn't bother to test drive it to make sure it was safe to drive, and then tried to sell me more repairs to make it operable in excess of the worth of the car, essentially leaving it in limbo and leaving me on the hook for the full cost of the "Repairs" Diagnostics were not properly performed, Service was not adequately rendered, no test drive was done putting me in a danger, and they've fought refunding the full invoice for the incomplete repair job. This has been a horrible experience. More

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Having oil leak from front cover after timing belt was done in January 2024. Went to kenny to see if warranty would cover; they ignore oil leak (cover under front of engine has oil, indicates a leak). W done in January 2024. Went to kenny to see if warranty would cover; they ignore oil leak (cover under front of engine has oil, indicates a leak). Would like to discuss with shop manager. Has never leaked until after timing belt work. More

by NEALDOTIC Verified Customer Verified Customer

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My service advisor was very professional and thorough with his explanations of the service provided. with his explanations of the service provided. More

by MSMNELSON1 Verified Customer Verified Customer

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My only issue is my tire pressure sensors were not reset. Bryan took the van back to the shop to ensure it was correct. They still have not reset. Bryan took the van back to the shop to ensure it was correct. They still have not reset. More

by CHARLESTON0 Verified Customer Verified Customer

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Absolutely great experience very speedy very fair and great guys to deal with will definitely recommend great guys to deal with will definitely recommend More

by RHARRELL111 Verified Customer Verified Customer

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Oneika was a fantastic sales person. She went above and beyond to make sure I was satisfied. I love my truck. However, I had to take it back 3 times to finally get my problem taken care She went above and beyond to make sure I was satisfied. I love my truck. However, I had to take it back 3 times to finally get my problem taken care of. The service rep I dealt with was Kenny. He also was extremely helpful and accommodating. Again, it was inconvenient to keep taking it back. The finance manager was helpful and very pleasant as well. Overall, the staff that deals with public were all very professional and a pleasure to work with. More

by PGUNTHER11 Verified Customer Verified Customer

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Kenny was very helpful and professional. The work done on my car was done in a timely manner The work done on my car was done in a timely manner More

by clintloflin1 Verified Customer Verified Customer

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I arrived a bit early but was greeted promptly and the vehicle was serviced in the expected time and manner. The only issue was that the TPMS light came on on my way back to the office. I suspect it was d vehicle was serviced in the expected time and manner. The only issue was that the TPMS light came on on my way back to the office. I suspect it was due to the tire rotation. More

by PTACKETT Verified Customer Verified Customer

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Very accommodating to my schedule. The service salesman was very friendly and let me know what was going to happen. He gave me a time estimate which I really appreciated. The service salesman was very friendly and let me know what was going to happen. He gave me a time estimate which I really appreciated. More

by BERNIEKENNEDYSC Verified Customer Verified Customer

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Kenny always goes above and beyond for me. I have witnessed him with other customers and he makes everyone feel welcomed. I have witnessed him with other customers and he makes everyone feel welcomed. More

by MEDERTASHLEY Verified Customer Verified Customer

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