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Kenzie Bradfield

Overview Reviews (40) Inventory (219)

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Kenzie Bradfield

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Kenzie Bradfield

Service Advisor

Golf Mill Chevrolet

9530 N Greenwood Ave
Niles, IL 60714

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4.8

40 Reviews

Overview Reviews (40) Inventory (219)

4.8

40 Reviews

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40 Reviews of Kenzie Bradfield

May 02, 2025

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Easy to set up appointment. Nice people to work with. Trustworthy and knowledgeable. Will definitely go back. Nice people to work with. Trustworthy and knowledgeable. Will definitely go back. More

by SVHOGAN1020

Verified Customer

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Recommend Dealer

Yes

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April 24, 2025

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great assistance by Kenzie, big comfortable waiting area. My car was done faster than what I expected. My car was done faster than what I expected. More

by LUIS64

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Recommend Dealer

Yes

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Apr 29, 2025 -

Golf Mill Chevrolet responded

Hello, thank you for your kind words and this wonderful review! Thanks for highlighting some of our staff who helped make this such a great experience. If you can kindly post this review to our Google review page, that would be awesome! gmchevy.link/gmb Thanks!

April 08, 2025

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Did not fix my phone charger problem even though it should be covered by warranty. Only confirmed that it wasn’t working. should be covered by warranty. Only confirmed that it wasn’t working. More

by A-JS

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Apr 11, 2025 -

Golf Mill Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback. Please give us the opportunity to discuss your situation. I would like to try and regain your confidence back in our dealership. Best, Christine Chiappetta Customer Relations Manager, Golf Mill Chevrolet 847.696.6571 christine.chiappetta@golfmillchevrolet.com

March 22, 2025

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Golf Mill Dodge is a great service center and Brooke Wadas is an excellent rep too. All good here. Wadas is an excellent rep too. All good here. More

by JMJR

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Snyder, Brooke Wadas, Raelyn Scollard

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Mar 29, 2025 -

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -Golf Mill Chevrolet

March 18, 2025

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The appointment was very easy to schedule. I was greeted with my name when I came in and all the work was completed properly, and I got my vehicle back in a timely manner. I was greeted with my name when I came in and all the work was completed properly, and I got my vehicle back in a timely manner. More

by rfarina1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Snyder, Brooke Wadas, Raelyn Scollard

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Mar 22, 2025 -

Golf Mill Chevrolet responded

Thanks for taking the time to leave a review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

March 17, 2025

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Employee Rating

I was greeted promptly upon arriving, was checked in and escorted to the waiting area. In a short time my advisor informed me of what was wrong and what it would take to repair my vehicle and I approved th escorted to the waiting area. In a short time my advisor informed me of what was wrong and what it would take to repair my vehicle and I approved the repair. My vehicle was repaired in the timeframe estimated and I was checked out and on my way with the problem fixed. Very courteous and professional experience. More

by LYLE_HOLMAN

Verified Customer

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Recommend Dealer

Yes

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Mar 22, 2025 -

Golf Mill Chevrolet responded

Hi, thanks for taking the time to leave a review. We're pleased to know we have been able to exceed your expectations and really help you out!

March 12, 2025

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EXCELLENT SERVICE BY ALL TO WHOM I HAD CONTACT WITH AND THE CLEAN SHOWROOM AND WAITING ROOM. THE CLEAN SHOWROOM AND WAITING ROOM. More

by MUGSCY

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Raelyn Scollard

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Mar 22, 2025 -

Golf Mill Chevrolet responded

Hi, thanks for taking the time to leave a review. Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 11, 2025

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they are very polite and respectful to the client; they will help you without any hesitations I went home with a smile on my face. I am glad that I went there, not somewhere closer to me. I was very imp will help you without any hesitations I went home with a smile on my face. I am glad that I went there, not somewhere closer to me. I was very impressed with the mechanics; he told me that he takes care of my car like his own car. I like you Guyse, all power to you. More

by pierrep50@hotmail.com

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: I don't remember the names

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Mar 14, 2025 -

Golf Mill Chevrolet responded

Hello Pierre! Thank you for the review of our dealership. I am pleased to hear you were well taken care of by our service department personnel, and look forward to providing you with excellent service for years to come! Christine Chiappetta, Customer Relations Manager Golf Mill Chevrolet www.golfmillchevy.com Direct Office: (847)696-6571 Email: christine.chiappetta@golfmillchevrolet.com

March 07, 2025

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Employee Rating

Kenzie was great! Extremely courteous and friendly, while answering all questions. She explained what was wrong, and kept me up to date on the progress. Extremely courteous and friendly, while answering all questions. She explained what was wrong, and kept me up to date on the progress. More

by DYREWOLF92

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 16, 2025 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

February 21, 2025

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Employee Rating

Very disappointed in previous service received and even more disappointed in the general service manager follow-up phone call. Have no desire to return for any future service at this dealership! more disappointed in the general service manager follow-up phone call. Have no desire to return for any future service at this dealership! More

by FERRETRUS

Verified Customer

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Workmanship

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Feb 28, 2025 -

Golf Mill Chevrolet responded

Hello Gary! Upon requesting information from my service department, I was able to get more context about your visit. According to Kenzie, you came in during a particularly busy time when the service area was congested. Yet she did a great job as she always does, to ensure prompt attention. This included having all your paperwork/signatures completed in order to avoid delays. As for the labor itself, you requested that they replace the tire sensor without removing the tire from the rim. Unfortunately, our standard procedure requires tire removal for this type of repair, which she communicated clearly to you. Per Kenzie: "I provided the customer with their coupon and wished them safe travels as they were headed to Florida, doing my best to ensure they felt cared for throughout the process...I treated the customer with respect and followed the necessary procedures. I’m unsure of the source of their dissatisfaction on my end." If there is anything I can help you with please feel free to contact me directly: Christine Chiappetta, Customer Relations Manager (847)696-6571 christine.chiappetta@golfmillchevrolet.com

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