Kenzie Hughes
Kenzie Hughes at Zeigler Subaru of Lafayette
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Kenzie Hughes

Service Advisor

Zeigler Subaru of Lafayette

1600 S Creasy Ln
Lafayette, IN 47905

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4.7
375 Reviews
4.7

375 Reviews

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375 Reviews of Kenzie Hughes

March 22, 2023

Dealership Rating
Employee Rating

My service is always prompt. Estimated parts and services expense is always explained to me at the beginni g of my appointment. Ride provided to nearby location while waiting if More

by LFRAZEUR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Hall

Mar 24, 2023

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2023

Dealership Rating
Employee Rating

The people at Bob Rohrman are professional, keep in contact well about parts on order as they come in, and then the installation of said parts went very smoothly. More

by Holly
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rich Gannon

Mar 16, 2023

Zeigler Subaru of Lafayette responded

Hi Holly, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

March 10, 2023

Dealership Rating
Employee Rating

always clear explanations on service details. service provider worked through his lunch to complete my maintenance issues so I didn’t have to cancel a doctor’s appointment on the same day. More

by LFRAZEUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2023

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2023

Dealership Rating
Employee Rating

Kenzie had a great smile. Kept me up to date on what was going on and when it was complete. Thanks Kenzie, Jim Thompson 2020 Outback More

by jthomp59
Service Price Transparency
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Recommend Dealer
Yes
Mar 09, 2023

Zeigler Subaru of Lafayette responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Rohrman Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2023

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re They messed up our car so it doesn’t start like it’s supposed to and keep saying the battery is good and don’t check anything else More

by SPROLESANITA
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Don’t know who supposedly worked on it

Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (765) 449-8100. We look forward to hearing from you.

February 19, 2023

Dealership Rating
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Super friendly service staff. Got me in and out right away for service. Very clean shop. More

by DOCTORKAZEM
Service Price Transparency
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Recommend Dealer
Yes
Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2023

Dealership Rating
Employee Rating

5 STARS; EXCELLENT CUSTOMER SERVICE at SERVICE DESK. I was impressed by the kindness and helpfulness of the staff, from the driver who picked me up from my hotel to the other three service personnel at More

by KATHYCRAMNER
Service Price Transparency
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Recommend Dealer
Yes
Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hello Kathycramner, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (765) 449-8100 so we can assist you further.

February 09, 2023

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Employee Rating

Service went well, no problems. Only challenges is some parts needed for recall work are on extended back order. More

by TRUNGE
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Recommend Dealer
Yes

Other Employees Tagged: Jenny Scott, Karalee Sollars

Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 01, 2023

Dealership Rating
Employee Rating

They did a good job they keep me updated on the parts when they don’t have them in stock More

by WETHY11011961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 28, 2023

Dealership Rating
Employee Rating

Great service and customer relationship with them service and sales. Will continue to do my business with them More

by mwhiteman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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