Kera Lenart
Kera Lenart at Hawthorne Chevrolet

Kera Lenart

Service Advisor

Hawthorne Chevrolet

1180 Goffle Road
Hawthorne, NJ 07506

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4.7
37 Reviews
4.7

37 Reviews

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37 Reviews of Kera Lenart

May 01, 2026

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Employee Rating

Service department was great. Kera was great and kept me informed on my vehicle status the entire time. More

by joeacosta7
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Hawthorne Chevrolet responded

We are delighted to hear that Kera took excellent care of you. Thank you for choosing Hawthorne Chevrolet and for sharing your support!

March 27, 2026

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Employee Rating

I had a problem with my car starting. I brought it to Hawthorne Chevrolet and they were able to service the car right away. They found the battery had a bad cell and replaced the battery. More

by DonTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Hawthorne Chevrolet responded

We're delighted to hear that Tera took such good care of you. Thank you for choosing Hawthorne Chevrolet and for sharing your experience. Your feedback made our day!

June 03, 2025

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Employee Rating

Horrible response time. I've called several times and haven't received a call back to fix the issue More

by jcepdevs
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Recommend Dealer
No
Jun 06, 2025

Hawthorne Chevrolet responded

It's disappointing to learn about the lack of communicative service you've received. Our team is committed to accommodating customer support, and we want to ensure any concerns are addressed. Please contact us directly. Thank you, Jamie Brown - Customer Care Manager - 845-353-1919 x 3151

Jun 05, 2025

jcepdevs responded

I called again today. Asked for service manager..they said he's in the shop so he won't answer. they transferred me to his voicemail. I left a message, still have not heard

November 19, 2024

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Quick service every time with reasonable pricing and it helps they can shuttle you there and back. More

by dkdariusz885
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2024

Hawthorne Chevrolet responded

Thanks so much for your feedback. We look forward to your next visit to Hawthorne Chevrolet!

November 16, 2024

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I've probably leased at least 6 vehicles from here, possibly more. For the most part a good experience. More

by skynard45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Hawthorne Chevrolet responded

Thank you for your continued trust in Hawthorne Chevrolet! We're glad to hear that you've had positive experiences with us over the years. Looking forward to assisting you again in the future!

September 19, 2024

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Kera is an awesome representative for Hawthorne Chevrolet. She knows her stuff and she is so helpful. This is one dealership that doesn’t do unnecessary repairs..Kera Will outline for you what need More

by Geriac63
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Hawthorne Chevrolet responded

Thank you for the glowing review! We're delighted to hear that Kera provided such knowledgeable and helpful service at Hawthorne Chevrolet. We appreciate your trust in us and look forward to assisting you again in the future!

June 18, 2024

Dealership Rating
Employee Rating

Kera is awesome in staying in touch with you while getting service done. Service techs do great work. Fix it right the first time More

by JTB
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 22, 2024

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Hawthorne Chevrolet Has A Very Professional Service Department. Finished All The Work In The Time They Promised. Thanks Again For Being Professional. More

by MARBUS321
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 19, 2024

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purchased my car here new - been having it serviced since - very satisfied with all of their services More

by LORAC4659
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 14, 2024

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Employee Rating

My purchase was quick and painless! I was in and out. Gary and the rest of the staff was great!! Carrie in finance was so efficient and so courteous. More

by Minando2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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