Kerrie Garrison
Kerrie Garrison at INFINITI Of Orland Park

Kerrie Garrison

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

Contact Me
4.9
103 Reviews
4.9

103 Reviews

Write a Review

103 Reviews of Kerrie Garrison

September 26, 2025

Dealership Rating
Employee Rating

I brought my car in for some service and the entire experience was great. They were able to have all the work performed under my extended warranty. They kept me well informed throughout the process More

by dmburek61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

INFINITI Of Orland Park responded

Thank you! We’re glad your service was covered under warranty and that our team kept you informed throughout the process. Best Wishes, INFINITI Of Orland Park

September 26, 2025

Dealership Rating
Employee Rating

I felt like I was a part of a family, the customer service I received from LaToya was absolutely superb. She kept me well aware of everything that was done with h my car. I appreciated her kindness. More

by HLINDSEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re so glad LaToya made you feel like family and kept you informed every step of the way. We’ll be sure to share your kind words with her! Best Wishes, INFINITI Of Orland Park

August 29, 2025

Dealership Rating
Employee Rating

Excellent service. The representative kept me updated on everything that was going on. One of the top dealership in Illinois. More

by JAHLOVERIPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 29, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We’re thrilled to hear you had excellent service and that our team kept you informed throughout your visit. If you feel we deserve it, we’d greatly appreciate you updating your rating to 5 stars to match your experience! Best Wishes, INFINITI Of Orland Park

August 15, 2025

Dealership Rating
Employee Rating

Excellent service and excellent sales department from service advisors and service managers they are always there to understand my concerns. God bless this dealer. God bless the employees and all the sta More

by RAMZIHADDAD23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

INFINITI Of Orland Park responded

Thank you so much for your kind words! We’re thrilled to hear that Christine, Murad, Mike, Eddie, and the rest of our team made you feel so welcome and at home. It means a lot to know our service and sales teams are consistently taking care of you. We truly appreciate your loyalty and look forward to serving you again for many more Infiniti experiences! Best Wishes, INFINITI Of Orland Park

July 13, 2025

Dealership Rating
Employee Rating

Need some improvements on the cafeteria fresh coffee maybe some drinks like water and some snacks More

by RICARDO.ULLOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 14, 2025

INFINITI Of Orland Park responded

Thank you for your feedback! We appreciate your suggestions about improving the waiting area with fresher coffee, water, and snacks. We’ll be sure to share this with our team to make your next visit even better! Best Wishes, INFINITI Of Orland Park

July 11, 2025

Dealership Rating
Employee Rating

Kerrie is a superstar. She was very attentive to my needs and they were fully addressed. I also wanna give a shout out to the two gentleman that came and picked up my car More

by MICHAELLOUIS1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We're so glad Kerrie took great care of you and that our team made the pick-up experience smooth and professional. We’ll be sure to share your kind words with everyone—your appreciation means a lot! Best Wishes, INFINITI Of Orland Park

July 01, 2025

Dealership Rating
Employee Rating

Professional and courteous staff and fast service. I was able to schedule a service appointment in a timely manner, and was taken care of immediately upon arrival. More

by PORTABLETHERAPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We’re glad our professional and courteous team could provide fast service and accommodate your appointment promptly. We look forward to taking care of you and your vehicle again soon! Best Wishes, INFINITI Of Orland Park

June 30, 2025

Dealership Rating
Employee Rating

The service has always been reliable and good. I enjoy the waiting room atmosphere and coffee. More

by KWSLA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We’re happy to hear you find our service reliable and enjoy the waiting room atmosphere (and coffee!). We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

June 25, 2025

Dealership Rating
Employee Rating

I had a routine oil change and needed a few other things fixed and La Toya kept me up to date and the mechanics got the job done quickly. They also called an uber for me to run errands while I waited at nea More

by ARENO950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re so glad La Toya kept you updated and that our team made your visit convenient and smooth. We appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

June 22, 2025

Dealership Rating
Employee Rating

The service department has a really good people always help me and answer my question!! More

by ALEJANDROMARTINEZ618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

INFINITI Of Orland Park responded

Thank you for the great feedback! We're glad to hear our service team is always helpful and responsive to your questions. We truly appreciate your continued trust and support! Best Wishes, INFINITI Of Orland Park

1
...

Dealership Inventory (158 Vehicles)

new 2026 INFINITI QX80 car, priced at $94,143
2026 INFINITI QX80
new
Radiant White exterior
Automatic
Four-wheel Drive
used 2018 Nissan Rogue Sport car, priced at $13,594
2018 Nissan Rogue Sport
used
Caspian Blue exterior
Manual
Front-wheel Drive
used 2024 Audi A5 Sportback car, priced at $31,446
2024 Audi A5 Sportback
used
Arkona White exterior
Automatic
All-wheel Drive
new 2026 INFINITI QX80 car, priced at $93,947
2026 INFINITI QX80
new
Anthracite Gray exterior
Automatic
Four-wheel Drive
used 2024 Volvo XC40 car, priced at $29,763
2024 Volvo XC40
used
Vapor Gray Metallic exterior
Unknown
All-wheel Drive
new 2026 INFINITI QX80 car, priced at $100,934
2026 INFINITI QX80
new
Radiant White exterior
Automatic
Four-wheel Drive