Kerrie Garrison
Kerrie Garrison at INFINITI Of Orland Park

Kerrie Garrison

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.9
104 Reviews
4.9

104 Reviews

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104 Reviews of Kerrie Garrison

October 15, 2025

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Employee Rating

Excellent customer service. Mr. Mike is very knowledgeable about the business process and the mechanics are awesome. More

by GAILSIMAGING
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Workmanship
Service Time
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Recommend Dealer
Yes
Oct 15, 2025

INFINITI Of Orland Park responded

Thank you! We're glad Mike and our team provided excellent service. We appreciate you choosing us. Best Wishes, INFINITI Of Orland Park

October 07, 2025

Dealership Rating
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Service and the representative are always providing outstanding services and always set my mind at ease. More

by JAHLOVERIPTON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 07, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We’re thrilled to hear our team consistently provides outstanding service and peace of mind. We appreciate your trust and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

September 26, 2025

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I brought my car in for some service and the entire experience was great. They were able to have all the work performed under my extended warranty. They kept me well informed throughout the process More

by dmburek61
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 26, 2025

INFINITI Of Orland Park responded

Thank you! We’re glad your service was covered under warranty and that our team kept you informed throughout the process. Best Wishes, INFINITI Of Orland Park

September 26, 2025

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Employee Rating

I felt like I was a part of a family, the customer service I received from LaToya was absolutely superb. She kept me well aware of everything that was done with h my car. I appreciated her kindness. More

by HLINDSEY0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 29, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re so glad LaToya made you feel like family and kept you informed every step of the way. We’ll be sure to share your kind words with her! Best Wishes, INFINITI Of Orland Park

August 15, 2025

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Employee Rating

Excellent service and excellent sales department from service advisors and service managers they are always there to understand my concerns. God bless this dealer. God bless the employees and all the sta More

by RAMZIHADDAD23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

INFINITI Of Orland Park responded

Thank you so much for your kind words! We’re thrilled to hear that Christine, Murad, Mike, Eddie, and the rest of our team made you feel so welcome and at home. It means a lot to know our service and sales teams are consistently taking care of you. We truly appreciate your loyalty and look forward to serving you again for many more Infiniti experiences! Best Wishes, INFINITI Of Orland Park

July 13, 2025

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Employee Rating

Need some improvements on the cafeteria fresh coffee maybe some drinks like water and some snacks More

by RICARDO.ULLOA
Service Price Transparency
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Recommend Dealer
No
Jul 14, 2025

INFINITI Of Orland Park responded

Thank you for your feedback! We appreciate your suggestions about improving the waiting area with fresher coffee, water, and snacks. We’ll be sure to share this with our team to make your next visit even better! Best Wishes, INFINITI Of Orland Park

July 11, 2025

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Employee Rating

Kerrie is a superstar. She was very attentive to my needs and they were fully addressed. I also wanna give a shout out to the two gentleman that came and picked up my car More

by MICHAELLOUIS1976
Service Price Transparency
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Recommend Dealer
Yes
Jul 14, 2025

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We're so glad Kerrie took great care of you and that our team made the pick-up experience smooth and professional. We’ll be sure to share your kind words with everyone—your appreciation means a lot! Best Wishes, INFINITI Of Orland Park

July 01, 2025

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Employee Rating

Professional and courteous staff and fast service. I was able to schedule a service appointment in a timely manner, and was taken care of immediately upon arrival. More

by PORTABLETHERAPY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We’re glad our professional and courteous team could provide fast service and accommodate your appointment promptly. We look forward to taking care of you and your vehicle again soon! Best Wishes, INFINITI Of Orland Park

June 30, 2025

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The service has always been reliable and good. I enjoy the waiting room atmosphere and coffee. More

by KWSLA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We’re happy to hear you find our service reliable and enjoy the waiting room atmosphere (and coffee!). We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

June 25, 2025

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Employee Rating

I had a routine oil change and needed a few other things fixed and La Toya kept me up to date and the mechanics got the job done quickly. They also called an uber for me to run errands while I waited at nea More

by ARENO950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re so glad La Toya kept you updated and that our team made your visit convenient and smooth. We appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

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