Kerrie Greene | Page 3
BMW Genius
BMW of Doylestown A Thompson Dealership
680 N Main St
Doylestown, PA 18901
33 Reviews
Write a Review33 Reviews of Kerrie Greene
October 11, 2019
Awesome Service Was in and out quickly and everything is always taken care of like it was their own. Always a great experience at Thompson BMW. Thank you! Was in and out quickly and everything is always taken care of like it was their own. Always a great experience at Thompson BMW. Thank you! More
Other Employees Tagged: Raul Jimenez, Dennis Bridges, David Dembrosky , Steve Borghi, Jayne Carbonetta, Levi Chapla, David Fagan, Ryan Gordon, Norm Marrazzo
September 25, 2019
Always outstanding service After 19 years of BMW ownership, I continue to have the utmost confidence in the Thompson BMW service department. I cannot remember an incidence of e After 19 years of BMW ownership, I continue to have the utmost confidence in the Thompson BMW service department. I cannot remember an incidence of even average maintenance or repair work or having to return a vehicle due to a problem not being properly addressed.the first time. I am not sure how a dealership could improve on that record. More
Other Employees Tagged: Dennis Bridges , Gwen Davis, Andi Glassmyer
September 23, 2019
Thank you. We were overall satisfied with the service. We had a question about the cost of fixing one of the fog lights that was displaced (otherwise working fi We were overall satisfied with the service. We had a question about the cost of fixing one of the fog lights that was displaced (otherwise working fine but we were told it wouldn't pass the inspections). The service manager reached out to me and explained. Was able to give some discount. Also we are missing the inspection results. If someone can send us a copy would be greatly appreciated. More
September 03, 2019
Reasonably priced, quick turnaround. This service was a great experience, as always. Thompson has reasonable pricing. The work was completed quickly. My car was washed afterwords. Happy This service was a great experience, as always. Thompson has reasonable pricing. The work was completed quickly. My car was washed afterwords. Happy with communication. More
August 21, 2019
Not a good service center This dealer either does not have enough loaners on hand for service, gives you a dirty loaner or gives you a loaner from a lower brand. The customer s This dealer either does not have enough loaners on hand for service, gives you a dirty loaner or gives you a loaner from a lower brand. The customer service personnel at the service desk act as if they are annoyed by your presence (the reason they even have a job). The service people often lack the ability to realize the lack of logic with their explanations. Unacceptable for a “luxury” brand. More
July 22, 2019
Service writer The service writers are overwork and can get distracted very easily when they are working with the customer I have purchased a few BMW from Thomason The service writers are overwork and can get distracted very easily when they are working with the customer I have purchased a few BMW from Thomason and I feel there service unit needs work. Also the warranty changes by BMW leaves a bad tastes with me More
Other Employees Tagged: Steve Borghi, Levi Chapla, David Fagan, Norm Marrazzo
June 20, 2019
Wonderful Service was fast and fantastic! Could not be happier with it! Can’t remember the names of the service people but everyone was wonderful!! SO happy! Service was fast and fantastic! Could not be happier with it! Can’t remember the names of the service people but everyone was wonderful!! SO happy! More
Other Employees Tagged: Raul Jimenez, Dennis Bridges, David Dembrosky, John O'Toole , Steve Borghi, David Fagan, Ryan Gordon, Norm Marrazzo, Rob Ridgway, Have no idea who I actually worked with
April 14, 2019
State inspection I waited while state inspection & oil change was performed. The waiting room was clean. The service was completed in the time frame I was told it woul I waited while state inspection & oil change was performed. The waiting room was clean. The service was completed in the time frame I was told it would be. More
March 21, 2019
Its All About People I have worked with Kerrie Greene for about 14 years and have leased 5 BMWs with her assistance. Our exp I have worked with Kerrie Greene for about 14 years and have leased 5 BMWs with her assistance. Our experience with her has been outstanding so when I decided to lease another vehicle from Thompson it was a no-brainer to use Kerrie again. She is very knowledgeable about BMWs and is smart, pleasant to work with and thorough. We test drove a 530i xdrive and she demonstrated the technology and other features of this vehicle to me. It came down to leasing a M-B E series or the BMW. I selected the BMW primarily because of her. She is a great asset to your company and you are lucky to have her. More
Other Employees Tagged: Michael Massa, Troy Stevenson
March 06, 2019
Delivers on the promise From the loaner I needed to estimates of how long the work would take to cost accuracy, Thompson was spot on. This is all we ask when we need service. From the loaner I needed to estimates of how long the work would take to cost accuracy, Thompson was spot on. This is all we ask when we need service. More
Other Employees Tagged: Levi Chapla

